Joy’s Mop
I already spoke to an agent and am getting a replacement mop BUT, does or did anyone else have trouble getting the mop to ‘drop’ and work? I tried following the included instructions, many times, watched the video, read the reviews, but still could not get it to ‘loosen’ up enough to funcion!
I really want this mop, so am getting a replacement, but hoped someone could give me a helpful hint on how to start using it out of the box!!!
One reviewer said it took her 30 min to figure out to hold metal and plastic, but this did not work for me. My wrists and neck are sore!!!
I even took the mop head off because it kept twisting with the handle(s). Still could not get it to loosen enough to function.
Any advice????
Thanks
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25 new one star reviews today and quite a few suspicious reading five star reviews. The one star total count is going down again.
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Calling for Account! I think I see some movement. I’m not sure if it’s good or bad. :smileylol:
I see that the Vacuum is now almost at 5 stars. … wow! … Ingenious!
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@ohohoh, thanks mucho for your reply re the smileys. I will keep practising. I’m not a computer savvy person. Thankfully, I have someone at work to keep me up-to-date with my typing, etc., but it’s at home I have problems. :heart::smileyhappy:
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Only 18 new one star reviews today. Maybe everyone is out shoveling? LOL
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Good Night Everyone..time to Mop the floor..argh!
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It won’t be long before this thread is trending and the the hosts can add to the sales pitch……." and trending in the HSN Forum. " without saying how it’s trending……..Ronnie
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Where is our accountant!??
It looks as though our number is getting some meaningful traction in the long home stretch.
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I was trying to read reviews, but they are only showing 3 star and greater reviews. I bought the mop and bucket and after reading the directions over and over, I finally came to the conclusion that I’m too stupid to use a mop. Also…I am a weakling.
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I have been reading this to figure out how to really use this thing. It is techy, and that requires a learning curve. However; HSN and Joy should have demonstrated this thing. They played and got caught up in the hype about the movie, which was great btw. They had 24 hours to do this. A few things that might help. Only turn the inch long part of the locks. Also check the bottom of the mop head for a plastic ring. That is what was scraping my floors. I was able to remove it and place the string inside the contraption. I hope this helps. I also put it in the dryer, and it was fine. I’m not babying this thing. HSN, many of us watch to be able to use things out of the box. Demonstrate your products like you used to please.
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Another 20 one star reviews today on the mirace flop. Could it be the reviews are slowing down?
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Return and get your shipping costs included. Don’t bother to try another defective one.
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FWIW, I feel that most of JM’s products are imitations of other manufacturers’ products, which she tweaks, and then …. behold a new invention is born from the mother of invention, JM!!!! I’ve stated such on many occasions. One only has to page through household catalogs and will find several products similar to JM’s. For example, the non-prescriptioned readers have been around for years in drug stores and even the dollar store. However, JM added some color, and the readers are now her invention. The same goes for the mop, fragrance sticks and wax potpourri candles, etc. JM’s products lack originality, and are being repeated often as TS. All that is being done with most of the TS, especially the fragrance sticks, is the increase in the amount of sticks offered. Nothing different.
I happen to like HSN very much, and have bought some very good quality products from this company. HSN is way above most of the other TV home shopping channels, and is like a thoroughbred. It makes me sad to see this company’s good reputation going down the drain due to a bad parternership. However, unless HSN steps up and does something about the current situation, only then will things change.
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Good thing Joy didn’t design the spice rack # 355-372. I’m trying to sell for HSN to hottoddy on another thread who posted sexy for my wife Rhoda shear. Hope it helps em out…..Ronnie
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Hi everyone! I returned my mop yesterday! When I took it out of the box I did like the thicker handle, seemed easier to grip, but after mopping a few floors my hands began to burn(like rug burn effect). Not too difficult to get it set up, but seemed a hassle when you already don’t enjoy mopping floors, then you have to lock this and twist that and get it just right…. But the wringing out?? Too difficult, made my hands and arms sore(I’m already deflated before the real chore of mopping begins) The bottom where the mophead is scrapes the floor, it does not lay flat. Floors are soppy wet! That’s hazardous I may have kept it for my husband to use (in front of the ‘T’:womansurprised:) but after using it 3 times the bleeping top handle won’t even lock anymore, so it makes the mop seem really heavy and awkward, it wobbles and I can’t even grip it. Whew! The first time I used it I thought, there is NO WAY Joy used this mop. I may return the bucket too, since I got it to match the mop. I also wonder how many of the 5 stars would be lowered after using the mop a few more times? If anyone else had the top handle stop locking after a few uses? Really unhappy with myself for this purchase. I see why they had to put a man on the you t video, I think this mop was designed for someone with larger hands and muscles! I don’t even care if this mop was not that costly of a purchase, I am not keeping it! We cannot keep defective and poorly made merchandise, it’s just not right! They need to see there is a problem, and I want my $$$ just like HSN does. Did Joy really design this? I still love HSN :smileyhappy::heart:
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Another 50 one star reviews today! I am still surprised at the continued momentum of one star reviews.
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02.21.16 6:37 PM
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