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HSN Community / Forums / Home / Joy’s Mop

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Joy’s Mop

  • phillymomma
  • 01.08.16 4:14 AM

I already spoke to an agent and am getting a replacement mop BUT, does or did anyone else have trouble getting the mop to ‘drop’ and work? I tried following the included instructions, many times, watched the video, read the reviews, but still could not get it to ‘loosen’ up enough to funcion!

 

I really want this mop, so am getting a replacement, but hoped someone could give me a helpful hint on how to start using it out of the box!!!

 

One reviewer said it took her 30 min to figure out to hold metal and plastic, but this did not work for me. My wrists and neck are sore!!!

 

I even took the mop head off because it kept twisting with the handle(s). Still could not get it to loosen enough to function.

 

Any advice????

 

Thanks

sort replies - newest | oldest
    • Geekygal16
    • 01.31.16 1:12 AM

    THANK GOD I did not buy one.  I was so tempted that night and since this was supposedly her claim to fame and got her started, this Miracle Mop has got to be a miracle, right?  But then I came back and started seeing the first of the bad reviews and I wanted to high five myself!  I know her bags are pretty bad so I always knew to stay away from them.  But, how can her mop be soooo bad if this is how she made her billions?

    • VelveteenRabbit7
    • 01.31.16 12:34 AM

    It’s official, over 1,000 one star reviews.   Let’s see how long that number stays on the total one star count!  Only 11 new one star reviews today……

    • OHOHOH
    • 01.30.16 11:12 PM

    There is a 5* (by Dalle) … The review is entitled ‘Awful’ yet it is a 5* review.

    I don’t know if Dallie made an error or What happened. There has been a few like this from the start. … hmmmm..

    • harpdurp
    • 01.30.16 9:44 PM

    1000 lowest-star reviews now in.

    55% of all reviews are lowest-star.

    • hwdorlando
    • 01.30.16 9:36 PM

    SENT THIS HORRIBLE MESS BACK. SO DID FAMILY. CHORDS HEAVY LIKE ON A SAILBOAT.

    TWIST YOU BRAIN JOY. BULL NO ONE WANTS THIS HEAVY CHORD MOP MESS.

    WHERE ARE INSTRUCTIONS TO LOCK OPEN LOCK TERRIBLE.

    JOY U DO WELL AND TIME TO GIVE IN.

    THIS MOP IS REALLY A BAD PRODUCT.

    TARGET BED BATH….AND HSN SHOULD TAKE OFF THE PLANET.

     

    GO TO WALMART AND BUY A LIGHT WEIGHT TWIST MOP FOR $7 DOLLARS OR SO OR BUY THE SPIN MOP HSN BRING IT BACK.

    HOW CAN A PERSON USE THIS HEAVY MOP ON WALLS ETC. GOOD LUCK WHEN IT IS WET.

    TALK IS CHEAP GET THIS MOP AND TRY IT EVEN THE NO TWIST IS A REAL JOKE.

     

    GLAD I GOT MY REFUND.

    • hwdorlando
    • 01.30.16 9:29 PM
    • OHOHOH
    • 01.30.16 5:23 PM

    And So It Begins.  They’ve inched up the percentage of 5*  to 2.3.  .. From 1.8 to 2.0  to 2.1  to 2.2  to 2.3. 

    This is how IT’s  done  …. Soon it will be another 4.8 *  JM ‘invention’.  – Ingenious! 

     

    * * * Edited. … Okay, its back to 2.2%  (for now).  … Y’all allow the 1*s  to show, Please.

    • rubybl
    • 01.30.16 3:19 PM

    omg   how in the world do i just now get an ‘alert’ that the bucket has just about sold out when i don’t have this wonderful bucket in my favorites or wish list or anything.   good grief

    • OHOHOH
    • 01.30.16 7:41 AM

    I said she would make a comment and we would then know that she and/or her team hs been reading this. In perfect timing she announces that ‘This is not junk.’  … Thanks for the Shout -Out.  … I think it was Ingenious.

    • suzycurlyq
    • 01.30.16 6:01 AM

    I believe that when that scrolls down on the bottom that it is a NEW 5 star review like a "this just in…" current events kind of thing like you see on the news. 

    • greekdiva
    • 01.30.16 5:56 AM

    Again under trending they list this mop saying "five star review".  That is totally deceptive and not true.  What is going on with hsn???  I bought two mops and on both the locking  mechanism sticks.  Occasionally I’ve purchased items that didn’t work and returned them – no problem.  What has been so annoying about this is how it was hyped as a today’s special, exclusive…   I totally get expanding your market to more vendors,  but again presenting this as a special  when it was available cheaper before HSN customers even got their orders.   Poor way to treat customers.

    • suzycurlyq
    • 01.30.16 5:54 AM

    I see that there is a new how to video! This may help those who are having a hard time using it…

           My only teensy critique is that she didn’t say that you need to *let the bottom fall all the way back down* and make sure the top is locked or the white plastic cup thingy at the bottom may stick out and yes it will scratch the floor if it is sticking out.  I personally have loved having this mop it works great!  The mop head washes great and dries great.  

    🙂 

    • VelveteenRabbit7
    • 01.29.16 11:46 PM

    There are 31 new one star reviews in the last 48 hours.   What’s funny is the total one star count is dropping by the day.  I bet all the reviews are gone right before she goes on air! 

    • VelveteenRabbit7
    • 01.27.16 11:27 PM

    Another 30 one star reviews in the last 48 hours.  The one star total count has gone down by over 50 since yesterday.   Today the one star count is around 950 and yesterday it was 1,000.  Hmm…..

    • VelveteenRabbit7
    • 01.25.16 11:33 PM

    27 new one star reviews today.   There doesn’t seem to be a trend of slowing down.  

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