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HSN Community / Forums / Home / Joy’s Mop

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Joy’s Mop

  • phillymomma
  • 01.08.16 4:14 AM

I already spoke to an agent and am getting a replacement mop BUT, does or did anyone else have trouble getting the mop to ‘drop’ and work? I tried following the included instructions, many times, watched the video, read the reviews, but still could not get it to ‘loosen’ up enough to funcion!

 

I really want this mop, so am getting a replacement, but hoped someone could give me a helpful hint on how to start using it out of the box!!!

 

One reviewer said it took her 30 min to figure out to hold metal and plastic, but this did not work for me. My wrists and neck are sore!!!

 

I even took the mop head off because it kept twisting with the handle(s). Still could not get it to loosen enough to function.

 

Any advice????

 

Thanks

sort replies - newest | oldest
    • jack10037
    • 02.21.16 6:37 PM

    ***bump***

     

     

    • OHOHOH
    • 02.12.16 12:16 AM

    Numbers and Ratio appear to be Holding steady.

    • greekdiva
    • 02.09.16 6:53 AM

    Say what??????

    • OHOHOH
    • 02.08.16 11:33 PM

    I just completed a check.  –  Still nothing of importance for now.

     

     * * * . . . .    Because the counting of the mop made them Itch so much … I’ll start counting the ‘leather’ purse. …. Let them Scratch their skin off.

    • suzycurlyq
    • 02.08.16 6:58 PM

    Ok but why if you NEVER BOUGHT THE MOP for goodness sakes? Why go on and on and on trying your level best to cast a shadow over the use of an item when you really don’t know what the heck you are talking about?  This seems very devious in my opinion. It is not a movement it is weird! Totally weird! And self serving. 

    • OHOHOH
    • 02.08.16 5:01 PM

    A little insignificant  movement. …  nothing  important.

    • OHOHOH
    • 02.08.16 2:54 PM

    Okay … the numbers appear to be about the same, for now.

    • suzycurlyq
    • 02.08.16 1:56 PM

    Everyone reading this thread, just read the instructions, watch the video and get used to the newness of it. Just read the instructions. I will keep saying this as what is happening here are a few people who have’nt actually bought the mop and are trying for some odd reason to ruin Joy’s business. Why HSN is allowing this I am not sure but I will just keep saying the same thing and encourage everyone to remember that anything new will require learning. Yes this mop is doing something new and no you don’t wring it out by twisting it. That seems to be alot of the complaints. Extra wet floors because of hand wringing. Why do I care? I see some odd thing happening to the boards here at HSN. The same people going around like bullies trying to be hateful to  anyone they can with snarky hateful or wierd comments. I know I shouldn’t engage these people but oh well, here I am. 

     

    • VelveteenRabbit7
    • 02.07.16 11:30 PM

    Fourteen new 1 star reviews in the last 48 hours.  Not even the suspicious five star reviews can pull the rating up!

    • OHOHOH
    • 02.06.16 7:49 PM

    I wonder if the 1* Reviewers were contacted and pressured to Change their review.  … One reviewer said that she gave 1* earlier, but now she read the manual and now understands and she Now gives it 5* . She then apologizes to JM for the earlier 1* review.  It read as if she was scolded. She made no mention of buying more than one mop.  … Is This how the fake sounding 5*s are creeping up! 

    • VelveteenRabbit7
    • 02.04.16 11:37 PM

    Eleven new one star reviews today.   The flop mop is slowly loosing it’s 2 star rating!  It’s been over a month with no signs of the one stars slowing down!

    • VelveteenRabbit7
    • 02.03.16 11:30 PM

    18 new one star reviews in the last two days and finally no new five star reviews today! 

    • VONNIE676
    • 02.03.16 8:26 AM

    WOW, I’m flummoxed! I don’t understand the recent comments which are pretty inflammatory, IMO. I don’t see the need for attacking a bunch of people and labeling them as being part of the "herd mentality". Could it be that some posters are angry because they felt that they were deceived? I honestly don’t see how someone could expect to find thought provoking conversations on a mop which some feel is defective. All that one should expect to see would be displeasure and anger. Thus, why are these people being chastised and made to feel like *naughty children* because they dared to do the unthinkable, i.e.,criticize a mop and it’s manufacturer. Come on, what happened to freedom of speech? It’s the self-righteous comments such as these on this thread that close down blogs. I don’t feel people who have a valid opinion should be made to stifle them, just because someone expects laudations.

    • tamrick
    • 02.02.16 9:35 PM

    Wow!  I am personally glad I did not buy this mop! Where is the miracle? If I had to read directions or watch a video on how to use a mop I would be so annoyed & irritated the mop handle probably would be broke in half by now & the mop head cut up with scissors & thrown off my back deck! seriously directions on how to use a mop, what would our elders think if they had to read directions on how to use a mop. Last night I read all these comments & was just amazed at the difficulties, the good & the bad on this mop, was shocked at the return price if you didn’t like it or if it was too difficult for some to use due to r/a or fibro, etc.As we all are entitled to our opinions on this forum I am giving mine- how can this lady sleep at night knowing it is an inferior cheap product & so many are unhappy & feel jilted with this product & the return s&h ridiculous!!!!! This product had to be tested before it came on the market so they had to know their were problems with it. You can be at the top of the world but you can come down just as fast. People will only take so much and in this day & economy we are all becoming savvy shoppers & every dollar counts & seriously it shouldn’t be a hassle to mop a floor.Now I gave my opinion which I am entitled to so any haters shush!! I respect & read your opinions now I gave mine. I am appalled at all I read on this last night.

    • stormygirl123
    • 02.02.16 4:28 AM

    I totally agree OHOHOH…..I think most HSN customers or ALL are pretty intelligent individuals who make savy purchases and expect what is advertised. And I also DO believe them with their reviews about a product…..would never call them practically a liar due to having difficulty with their purchase. They shouldnt be chastized for making an honest assessment. It sure helps me make or not make a purchase as I dont like to waste money on returns. Reading reviews I rarely make a return so it sure helps me. I would also not call that gang mentality, directionless nor exageration….just an honest assessment in their words which I too have admiration for them…..some are really understandably upset as this same "special" was sold for cheaper elsewhere and is not a "miracle" in any way and some are having problems with their particular purchase and the workings. I am sure these intelligent people know when there is a defect in their usage tool! 🙂 it shouldnt be rocket science either and videos to use a mere mop huh? Something is wrong with that picture and we have no reason to doubt their assessment, LOL  thanks  I totally agree. 

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