Joy’s Mop

Isn’t Joy’s son an executive with HSN? Perhaps he can provide some clarity on the Mop..  Has HSN completely sold out to JM and her flops and mops? Is JM running things at HSN, or is she only ruining them? Did the mop pay for the movie to be produced. Were HSN customers used? abused?

I noticed that Shannon did not swirl the ‘mop’ one bit. It was probably because it would have aggravated her back. They KNEW it was much to heavy to use. Shame, HSN. Shame. If I had purchased it, I would receive ALL of my money back. Not one cent would I be out.

Got the replacement mop today, sigh, not impressed, but at least I got the mop head to drop. As I finally figured out…ONLY TURN THE 1 INCH PORTION OF THE PLASTIC HANDLES THAT ARE STAMPED ‘LOCK’….I wish I had waited for reviews instead of ordering during the hyper drive presentation. They were so hyper to sell, and I fell for it, that I didn’t notice how difficult it would be to use a mop!

I will probably just use it for outside windows….will see. Too much hastle to return the mop, head, bags and bucket.

sigh….live and learn, never from Joy again

Unbelievable,  another 8 full pages of 1 star reviews today.  I did NOT buy the mop but started tracking the 1 star reviews 2 days ago.  320 1 star reviews in 72 hours!  That has to be a new record.   There are only 4 pages of 5 star reviews in total.

I am going to preface my reply with this: I have already spoken to CS and they were FANTASTIC. Bravo HSN.

I ordered 2 mops plus 2 buckets plus 2 mop heads plus 2 bags. Everything but the mops arrived within 3 days. The mops arrived 2 days ago. Loved the length of the mop (I’m over 6 ft) as I get horrible back pain from most mops (back injury doesn’t help). No issue taking the head off and putting it on, no issue with the wringing mechanism and the size of the buckets thrilled me.

Husband decided to do a quick mop of our new flooring in the basement (carpet is going up next week). All is quiet and then I hear "WHAT THE F&^%*??!!"  I go downstairs and discover a 10 inch GASH/RIP IN THE NEW FLOORING where the sharp plastic edge of the mop TORE the flooring.

I didn’t realize I needed to inspect the mop THAT closely and presumed that there would be enough of the mirco-cords to cover the plastic head/insert/holder. The more we looked at it, the more we tried to figure out just HOW, exactly, you’re supposed to mop withOUT the plastic ball hitting your floor. We took it over to the cement section and you could hear the scraping every time no matter what angle we held it. Also, it would start covered in mirco-cord (because I would purposely posistion it that way) but within seconds the hard plastic would be scraping the floor.

To say I’m ticked off is an understatement. Packed it all up and shipped it back. I SHOULD have read the reviews first…why? Becuase just about EVERY 1 star comment complains about the floor being scratched/scraped by this mop head. Fool me once….

I FIND IF THINGS ARE A GOOD PRODUCT IT SHOULDN’T BE SO HARD TO USE, AND TO TRY TO FIGURE OUT OTHER WAYS TO USE IT IS NOT OK. NOTHING LIKE THE PRESENTATION, NO MORE STUPID FOR ME. THIS WAS IT FOR ME TOTALLY…..IT SHOULD WORK HOW SHE SHOWED IT AND DID NOTICE NOT MUCH TIME DURING THE PRESENTATION ON CHANGEING THE MOP HEAD……TRUST ME THEY KNOW WHAT THEY ARE PUTTING OUT THERE, MEANING HER SIDE KICK AND WONDER DEEP INSIDE THE POOR SHOW HOST WHO HAVE TO GO ALONG WITH ALL THIS GARBAGE….

I HAVE ORDER MANY WONDERFUL THINGS FROM HSN BUT DON’T THINK THIS SHOULD OF PAST THE QUALITY CONTROL DEPARTMENT…..KISS YOU KNOW WHAT AND THINK JOY IS ONE OF THEIR GOLDEN GIRLS GOOD PRODUCTS OR NOT…..JUST SAYING….AND JUST GETTING SMART FINALLYY…..ON THE LIST OF DON’T BUY FROM AGAIN…

WHY SEACH DESPERATELY ON HOW TO USE THIS, IF IT ISN’T WORKING RIGHT FROM WHEN YOU TAKE IT OUT OF THE BOX IT ISN’T OUR STUPIDITY, BUT BEING SNOWED AND THAT DOESN’T MAKE US STUPID…..BUT ONCE YOU GET PRODUCT AND SO HARD TO USE SOMETHING IS MOST DEFINATELY WRONG….AND NOT WITH YOU….

THIS IS A FARCE ANYTING TO DO WITH THIS MOP, CRAZY……OR NOW THINKING WITH JOY….WE WORK HARD FOR OUR MONEY AND SOME OF US ARE ON A LIMITED INCOME, NO MORE TIME TO DO STUPID THINGS LIKE BUY FROM JOY…..NO MORE…LEARNED MY LESSON…

Well this whole thing was crazy for the premier of this mop with her movie…..this is one of the worst products she has put out among others from her….I should of followed my first instincts but as you watch for a whole day then you think you need to try it and think well I can send it back….

Worst product that I have ever purchased from HSN. It makes me feel like she is taking advantage of us…and for thoes few souls who say they like it makes me wonder if those are real feed back…anyone who has a brain knows this is a piece of junk….mine went back, it does not even wring all the water out of it, took forever to dry the head in the dryer so I could send it back…

I personally think she is ruining her name even with that vacuum she put out toward the middle of last year, I purchased 3 and all went back…I get so tired of buying and having to send back and eat the cost of S&H…my advice to you or anyone if she is putting out crape like this I would say don’t buy anymore from her….this is insulting to me and others…..nothing worked like they showed on television in presentation. I don’t know how she sleeps at night with peddleing this out to us. I don’t think I will ever buy one more thing from her if this is her methods to snow us with crap….it should make us mad, not to do anything crazy but send back and decided to not go thru this once again with new products…..I am also sure she hires someone to clean her house and never uses her products….and this one really made me shake my head after I received the product "the mop looks so good" If it doesn’t function who in the you know what cares how it looks but how it works….

ADVICE, DON’T PURCHASE ANYMORE FROM HER……

And another 7 pages of 1 star reviews since midnight!!!

Come on everyone be positive! This is a self wringing mop! That’s cool right!? 

I’ve reading all the directions and suggestions for using the mop.  The right side of my brain is having a problem figuring some of this out and what’s left isn’t having much luck either.  As a guy I can’t figure out why anyone would go to all that trouble just to mop the floor,……Ronnie??

I learned the hard way and learned from my mistakes. If it has ANYTHING to do with Joy, I change the channel. I refuse to have anything to do with any of her products anymore. I have been burned too many times I am ashamed to say. But if you don’t learn from your mistakes, then it’s a choice. Her things don’t work, they are cheaply made and the sales pitch or the flashy colors are not worth the upset. I remembered that when the mop came on. So glad I did. 

Nickomary, my advise. RETURN It and chalk it up to experience. 

The purple Joy Vacuum.

I knew I shouldn’t order it, but the colors were pretty and I was weak.  When I received it, I heard all of the reviews. I was angry and ashamed. I never took mine out of the box. It is still in the middle of my foyer. People urged me to return it. I decided to keep it because that purple vacuum would prevent me from future purchases.

And so it has. When I’m tempted, I run to the foyer. I held out on the mop for a long time. It was around 5PM when they cracked me and I ordered several buckets and a mop. Then I remembered. I ran to the foyer for a quick peep, then I went online and canceled my mop/bucket order.

That purple vacuum is the Best HSN purchase I’ve made. It works for me. Find something that works for you, and let’s stop buying the Junk.

• I haven’t rc’d mine yet but after seeing all the one star reviews I wish I didn’t order. My old $10 Walmart mop works great.  

I see what is happening to those who don’t like it. 

Maybe this will help you guys. Let’s start from the top okie dokie…

*You get it out of the box, unlock it if it is locked on both lower and upper locks, now let the parts fall down and lock both locks so that it will be stable. (edit) By the way the locks are the little parts that say lock and an arrow and one small click to lock or unlock. Not the whole colored parts…

*You’ve got your mop and your bucket full of water swish as usuall  (I found it to work better while it was locked so that I could get all of the mop wet)

*While it is still in the bucket unlock both locks... bring the mop straight up out of the water as ctinak said …

* Hold the bottom colored part and hold the top colored part and plunge down with the top colored part- it does wring itself (let the mop do the wringing)… Keep doing this until you have gotten it wrung out to your desired dampness…

 *let the unlocked parts fall all the way back into place (there should be no plastic white parts touching the floor or sticking out) now make sure you lock it all back together. 

 *mop as usuall.   It should not scrape anything. If it is scraping you didn’t let the bottom fall all the way back into place…

Also, I did not unlock the mop until I was ready to wring it out. This is the only time it should be unlocked so that you can use the self wringing helix thingy.  

Now practice!! 🙂 Give it a good go and then see.  I am all for trying stuff until you get it!

So – I ordered the mop. Is it as wonderful as Joy made it sound on air? Well, is anything? The answer is no of course. Joy is a born saleswoman – she can sell ANYTHING to ANYONE probably. But let me focus just on the mop. First impressions – it looks great! Love the little gold detail on the handle even – very "joy". The mop head itself feels substantial and high quality as does the mop. However things change when we start to use it. I had no problem unlocking both hinges to use the mop – it dropped down with no problem at all. However given the number of people who have left comments on difficulties I do think there should be some sort of online "tutorial" maybe posted as an additional video on the mop page or on Joy’s page if she has one of her own – so that her customers can go there for help to learn how to use the mop if they are having trouble. I would tend to agree that way too much focus was given to the color assortment than the actual functionality of the mop itself. That’s great that it mops in a 10 foot radius, Joy, but nobody is going to do that – please just show us how to use the thing properly. So anyway – I begin to mop – wringing it out isn’t too bad. I did notice that it helps to hold the mop at a 90 degree angle (straight up and down) when the mop is in "mopping position with the head hanging" before twisting it up to wring. The reason is because if you have it at an angle when you wring, all of the strands fall to the side. if you hold it straight up and down they even out better and it wrings out more thoroughly. Also, the very sturdy looking mop starts to "give" when you begin mopping. There is a slight bend back and forth which I can say I did not care for. I would rather it be more solid with no bending. Seems to make working at mopping more of a task than it should be. The mop it self did seem to do an ok job. I felt the handle was a little long for my taste, but I’m 5’2". She used how long the handle was as a selling point, but in my case it’s a drawback. Maybe that would come in handy if I tried to use it as a ceiling fan duster like she showed – who knows. I did notice that you have to be careful of the way you are mopping because the mop strands can split and then you are hitting the floor with the end of the plastic handle where the mop head connects. This is a big problem IMO that probably needs to be reworked. I had to keep relifting the mop back up so that the actual mop would be mopping and not scraping the plastic along my flooring. All it all it did a decent job of mopping. It sitll doesn’t win over a steam mop IMO – but as far as mops go – IT’S OK. I wouldn’t call it a miracle. The mop head came off easily – though I don’t like that you have to pull it over the handle to remove it. Ick! I threw it in the wash so remains to be seen how that turned out. I just threw it in with some towels, but not in its own bag. The bucket as a side note is a gem. I would keep the bucket even if I returne the mop. I love the measurements on the bottom and sides! It’s huge and sturdy. Would be great for a multitude of tasks – even just presoaks of stained clothing because its so big. The handle is great how it locks and the extra sturdy grip and mop "holder". Great bucket!! I will probably keep the mop. I am not thrilled with it, but it’s not total garbage either. I could see it coming in handy if I had a large spill to clean up. For regular floor clearning however, I think I will still be looking at steam mops.