BORN Shoes

I don’t have that model, but look for the power button on the back of the phone. Press it and hold, and the Power Off prompt should appear.

Yes, I called CS and they walked me through it.  The Power on/off button is between the volume up/down button.  I would never have figured it out by myself.  The manual says press the Home Screen, which didn’t  work for me.  Thanks.

it’s on the back of the phone. the top thing is volume up. the middle is (raised button) the one that turns the phone on and off. You have to be on the main screen to turn it off though. It will give you the option to turn it off or turn it off and restart it. the bottom button is volume down.

Did you read the instructions?