*Updated Launch Date: New changes to the Community are coming soon!
**Launch Date has been updated to reflect new date
Hi everyone! We’re working on some exciting new changes to make the Community experience even better! With that said, we wanted to share with you all what to expect as we introduce these changes on March 15, 2017 and answer any questions you may have.
What’s going to change?
1. Rankings – We’ve heard your feedback and understand that Community ranks can be confusing. Instead, we’re going to use roles for identifying user types like “moderator” or “expert” so you can distinguish between Community members, experts and moderators.
2. Q&As – Q&A’s just like these are coming back in March to help you better connect with the HSN experts and brands you love!
3. Mobile – The mobile experience is getting an overhaul to resemble the same look & feel that you’re familiar with on desktop to help you stay connected with your friends on-the-go! :smileyhappy:
4. Articles – We’re excited to also say that our articles will be moving to their own destination. Think of this as a mini HSN magazine that will include DIY projects, home inspiration, fashion tips and more!
5. Private Messaging – This will be going away temporarily as we make changes, but we plan to keep this feature once updated.
6. Favorites & Subscriptions – We’re making two of your favorite features more easily accessible and more prominent on the home screen. Favorite: You’ll be able to bookmark topics that you’d like to follow or that you’ve commented on. Subscribe: You’ll be able to stay in the know when it comes to your favorite boards and topics by subscribing to them to follow any new posts. You will be able to access your favorites and subscriptions with one click on the home screen – no more digging through different topic threads! :smileyhappy:
The look and feel of the Community will be refreshed, but almost identical to our current design! We’re so excited! But, we always want to hear your feedback on how we can make your experience here even better. Are there any specific features you all would like to see?
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Hello Briana, twizzle3 here. My profile on desktop view of mobile app does not reflect most everything. Also, profile shows different info under sign ins with upper case than those of upper case. Are those things new mobile app will address?
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Very interesting
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Hmmmm…Where to begin? Rankings does not bother me. Now Arcade Points not
everyone plays in the Arcade. My paltry tickets amount would not beat anyone:womanlol:
I do not like to rival anyone I like to play for fun. JMO!
I will wait and see the new format.
Thank you.:smileyhappy:
Happy New Year.
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How about rankings based on longevity of membership or participation? Many in the community are not big gamers. Ranking by tickets could be better shown by allowing us to search on the leaderboards rather than only being able to see the top 10 or the 10 people around us.
The biggest thing I see mobile users wanting is the ability to play all the games. That would also enable us to play more than the 7 mobile games on the Game of the Week.
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Like Mooncat said, I don’t think the ranking system was well thought out but everyone understands it.
I don’t think displaying ticket totals or giving tickets for posting is a good idea at all. This will encourage people to post more non product related subjects and comments just to get tickets. When tickets were awarded for writing reviews a couple of years ago the product pages were filled with unhelpful and useless reviews like “love it”, “hate it”, “great”, etc. written just to get tickets. Encouraging people to post for tickets will yield a community page full of “won on Spin to Win”, etc. just to get tickets. The majority of the regular posters come to the community to discuss products and trends not the arcade games and who has the most tickets. There are leaderboards for each game as well as the all time, weekly and daily leaderboards which can be accessed at any time.
I have always thought the Community was here to discuss and ask questions about HSN products. The changes will not encourage these types of conversations. People come to the community for information. Why turn the forums into another arcade game?
The Q & A is one of the better things here and those discussions often continue on other threads. The majority of people here do not use FB. Looking at the Panda games, there has not even been 1,000 games played between the 4 due to having to play via FB!
The articles with a very few exceptions are pretty useless.
From enduring past forum and arcade revampings this is a disaster waiting to happen. Why is this thread buried in TAY? 99% of gamers do not know TAY exists!
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I will be glad to see the rankings go away. Why bother with any type of rankings. Rankings pit people against people and groups against groups.
Anything to promote “advancement” will pit people against each other with negative results.
If anything just show how long a person has been here. Too many people have advanced by making silly posts on thread after thread like “super”, great, good, wtg, etc.
If you are going to continue ranking, then there has to be a better way of making those advancements. And there is only 1 rank that I know of where there was an ac tual benefit…can’t even remember what the rank is, but when you hit that rank, your pics that you post go on immediately, they did not have to be approved by the mods. Of course they would stilll get pulled if against guidelines.
You also need to get rid of the “smile board”. There again this is a negative thing that pits people against each other, or groups against groups. Wayyyyyyyyy too many smiles are for saying, “great, wtg, or posting a smiley”. Dumb and childish.
And the guidelines are ridiculous and left up to the whim of the particular mod on duty. They are not clear. But that seems to be ok so the mods can determine what they say.
And also start telling people on that particular post and thread, why it was pulled. Don’t just say “read the guidelines”. Read the useless guidelines??? They don’t tell us anything especially when the mods get to determine if something is against the guidelines or not.
For instance there was a disgusting pic that was posted the other night. I reported it and I am sure many others did too. But it wasnt pulled till at approx 12 hours later. And yes there was a mod on duty. Or at least her avatar was showing.
I know everything I have said is negative BUT, if you change things properly then they can all become positivesl!
OHHHH and the banning process is bad. I have heard that many people are given a chance by the mods to change something in their post so it doesnt get pulled. But not everyone is given that chance.
And I was banned for posting something on a negative thread, and I said something to the poster…cant even remember what, not important. BUT I got an immediate ban. Others started posting the same things I said and they did not get a ban, but a day later that thread was pulled. In this case, shouldn’t my ban have been lifted?
And I know others have been in this situation.
Anyway thanks for listening. And please don’t ban me for this post because it is negatives. But I am trying to get rid of the negatves. And I believe you did ask what we thought!!
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How about a total separate community for the Arcade Games?
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Here we go!!! Change for change sake….I agree with Velvet..Everyone understands the rank system. It is not confusing. Where in the world did you get that idea? Even worse you are stopping the Q&A. That is probably the best idea around here in years. I have a suggestion. Why haven’t you tried a survey? Come up with a good survey for the community to tell you what is good and what is bad…what they like and what they don’t like. Until you do that you are going to have a lot of unhappy people. just my opinion…I could be wrong……lol
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If you are looking for ideas on how to improve the community why not set up a focus group consisting of forum contributors?
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When you say rankings if you are talking about the one beside my avatar, that can go away. I don’t care about it, although some people do work to earn theirs. If by rankings you mean the leader boards, I say NOOOOO. I love to try to better my score and move up the leader boards. You have a variety of groups here: shopping people, game playing people, community interaction people, etc. It will be hard to please everyone. I just ask that you step back and ask ‘who benefits’ from each change. I greatly appreciate being able to ask the community questions about products, for instance. I would do less shopping if I couldn’t do that. Decide who is important to you before you make the change, and evaluate some fo the useless things that are here that everybody agrees could go away – like Panda games. I don’t understand how ranking by earned ticket amounts is an incentive. Lifetime ticket amount? By game? I’ll just have to wait and see.
I’ll end with the Change Percentage Principle: no matter what decision you make for others, one third will agree with you, one third will disagree with you, and one third will not care one way or the other. Let’s see how the principle holds up. Good luck.
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Trekky said it all very well. But I want to know why this thread is not on the Community page. Looks to me that peoples opinions are NOT wanted on here. It was on the Community page earlier today.
I always thought that HSN was a shopping site and that the arcade was to help increase sales. That is not what I see happening here.
This seems to me to be turning the community into more competition. Why is that necessary? A community should get along, not try to compete against each other. Competition belongs IN the arcade, not in the Community.
And why does there NEED to be a ranking system at all? For what purpose? Regardless of what the ranking system is based on, what purpose does it serve? Now it will just turn into more competition. Just like the ridiculous “smile” board that started out as a “love” board. Horrible idea. Posting for the sake of a reward, ie tickets or a smile, will just continue the nonsensical posting just to obtain tickets or whatever the reward is in order to move up on your new ranking system or posting just for the sake of posting. As has happened with the current one. How is this a change?
Ranks and smiles do nothing but breed ridiculous posts, threads and cause problems. I would have thought that HSN would have realized that by now. How many ‘picture threads” does a forum need? IF you want these forums to be meaningful and helpful do away with the ridiculous graphics that take up space and slow down the forums.The QVC forums, which are set up like the HSN forums make much more sense. I guess that is why there is more participation. As Trekky stated, the Q forums POST why something is removed. It’s not a ‘blanket read the guidelines” post or something in a PM. The guidelines here are very and vague leaving them to be arbitrarily enforced. Full of holes. It would be a learning experience for everyone if telling why or what guideline what violated on the thread.
You state that the forum is going to be refreshed but almost identical. Then what is the point? If changes are to be made, then make them matter. Make them for the better for all that participate. Not to make people compete.
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Where to begin. First, quite a few posts are old going back to 2014 and beyond. Think you need to decide if a post remains one week or an entire month. I think we all understand the ranks and they should stay that way for now. I do not like the idea that everyone here see our points. I play for myself and do not try to out do someone else in the Arcade, besides, if I want to know my ranking or anyone else’s all I have to do is look at the leaderboards. There are more important things that should be discussed here and addressed. For instance how many of your customers are you losing because of the Christmas mail issues that is ongoing today. How about the exercise bike yesterday that included CDs, but people purchasing one a month ago or even a year ago are not entitled to the CDs. Why does it take 5 or more days to move something out of your warehouse and then sits in a UPS facility for another 5 days. These are issues that should be addressed here, not arcade issues or games. We all love Community for talking about the items you are selling and the ability to ask questions about the product prior to purchase. The answers from the MODS have been swift and honest. I was a member of Facebook a few years ago and left when they started asking personal questions and I realized when I answered it became part of my page.
As for the tickets. Why in the world would you change that. Tickets are for the Arcade games, not for Community. Community is not a place to earn extra tickets for just adding to either a blog or a discussion. Also, wouldn’t it be more beneficial to be able to use some of your tickets towards HSN merchandise as well as the reward store. Some of us do not even go into the Reward Store because the product may not be of interest.
Community is great for discussions on current issues with HSN, whether it be a product, weather, a vendor or one of the hosts. Its a place where new ideas may be formed (if anyone is really listening) and a place to let off some steam. Community is a group of people who really do not know one another, but have become friends through their posts as well with the MODS. Community is a place to go when we become frustrated and need answers.
The Q & A is one of the best features you have here. I agree with fbn135. Those posts make us think. even makes us feel important, especially when there is an answer. The Blogs from the Vendors are good for information, but if we have a question most go unanswered. It should be addressed at the Post. Some of us may not be at the TV set at the right time and have missed the explanation and the opportunity to hear our concerns.
Again, like the others, sorry for all the negativity. Just hope this helps in someway to make you think about the changes before you implement them. Also, remember we are adults here.
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I guess I will never advance as much as I try to interact and be apart of the Community.. The day I made Pro1 was so exciting for me. I do agree with the members advancing when they have been here for two or three months then they are almost a Maven.
I see some asking questions that you can research or contact C/S. I tend to stay away from that type of question because I know it is a way to advance for them. I love the Community and the games I would like to see it fair for all. I am just answering your question and hope you will not kick me out?
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1. I do not play the Arcade Games, if you decide to use this as a way to give us a unique identity then it will fail for me as I don’t play the Arcade games.
2. We know you like chatting with the designers (I never believed they are the actual vendor) but someone posting on their behalf like most of them do on other social media. I have no problem with the way this is right now.
3. I don’t use my cell phone to shop and I don’t have any tablets that would be useful for your mobile engagement. I prefer my computer to the website for reviews and other information about a product I’m thinking of.
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I find it interesting that people are voicing their opinions here and asking to NOT be banned for them. That tells me what a hostile environment the forums have become. Very sad.
Conversation Info
Posted in Talk Among Yourselves
131 Replies
02.28.17 7:12 PM
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