Negative review was never published!!!

drishan71
09.20.15 2:17 PM

I have been shopping at HSN for years. It does annoys me anytime I buy a product and HSN customer service redirects me to the manufacture with an apology for the unfortunate. Has anyone taken the time to write a dissatisfied review and for months the review was never shown to the website/product as if it was purposefully not placed there?

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- rhiannon1
- 09.21.15 2:06 AM
All of my reviews have been posted right away. Some are negative.
- Skittles135
- 09.21.15 1:06 AM
As far as I know, HSN does post all reviews.

I only post if it is good or it is horrible.

My reviews are always posted.

Of course, if the review is not good, it is posted at the very end of all the positive posts.

Did you check the negative section of the product that you reviewed?
- TREKKY
- 09.21.15 12:20 AM
It’s possible that when you wrote the review, and HSNs "review maker" made suggestions to you, that you didn’t notice it and you thought you were publishing it but it didn’t go thru.

There are many terrible reviews, don’t think they would not publish yours intentionally.

Go to your account, there’s a section in there that says "write review". Go in there and see if your product is there. Maybe you can rewrite it.
- herndon
- 09.20.15 4:43 PM
I’ve never written a "bashing" review of a product, but I have written less-than-glowing reviews of products I was disappointed in and sent back. They were all posted as I wrote them, no editing to it at all.

I’ve seen one star, very negative reviews posted on items. Did you write a review for a product and it wasn’t posted?