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HSN Community / Forums / Talk Among Yourselves / HSN Community 101

HSN Community QA
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HSN Community QA

HSN Community 101

  • southernlights55
  • 02.20.14 8:48 PM

I am new to the community and pipe in whenever I can. I love ‘talking’ with the community but I am frustrated with the steps I have to take to keep up on various threads.   I have read the getting started and I am still confused.  So, I am calling out to all the veteran members of the community and/or HSN.  Please break this down for those of us that are new and confused.  Please remember I am the one who called myself a troll (thought it meant someone who reads the posts and doesn’t contribute to the conversation), so I have a lot to learn! LOL

1)  RSS feed– Please explain how to use.  I think this step will eliminate all my other steps so I can just follow threads of interest.  I do have a Mac and use Safari. 

2)  Do you go up in rank and roles by the amount of love you receive from the community?  I think this is a fun way to show who contributes and how long they have been around, but does it mean anything?

3)  Clicking ‘I love it’.  What is the protocol?  I read that we should only click if the post is helpful and adds meaning.  Is it wrong to click for everyone who responds to your question as a way of showing appreciation for responding to your original post? 

Thanks for taking the time to answer my questions.  I do enjoy reading the posts and look forward to making new friends in the community.

sort replies - newest | oldest
    • VelveteenRabbit7
    • 05.12.15 6:40 AM

    Good night Larry,. Have a great day on the boat.   Sleep well and sweet dreams. :heart:

    • Vicime
    • 04.30.15 2:03 PM

    HI BUNNY & CINDY. HOW GREAT TO SEE YOU HERE. THANKS FOR ALL THE INFO.

    A YEAR OLD YOU SAY? WHERE IS EVERYONE? IT’S ALL SO INTERESTING. I SAW THIS & THOUGHT I’D LEARN SOMETHINGS HERE. BUT WHERE ARE THE SMILES? I HAD TO ADD ONE MYSELF. HOW DO YOU SMILE ON SOMEONE’S POST HERE? I DON’T SEE ANY WHERE TO CLICK ON A SMILE. V :smileyfrustrated:

    • Vicime
    • 04.30.15 5:45 AM

    SOUTHERNLIGHTS55  CONGRATS ON STARTING THIS BLOG. IT IS A VERY GOOD IDEA.

    I ALSO AM NEW TO POSTING. I’VE BEEN W HSN FOR YEARS, BUT POSTING IS NEW. I AS YOU, DON’T KNOW ALL THE RULES YET. HERE WE CAN LEARN. :smileyfrustrated:

    I JUST WROTE A BIG LONG PARAGRAPH HERE TEN MINUTES AGO & IT NEVER GOT POSTED. PROBABLY BECAUSE I COULDN’T FIGURE OUT HOW TO GET THE RED HEARTS, SO I COPIED SOMEONE ELSE’S & PASTED THEM. OH WELL . I GUESS WE CAN’T DO THAT.

    I HOPE WE ALL LEARN TOGETHER. IT WILL BE FUN. THANKS TO HSN FOR THE WONDERFUL MONTH OF CUSTOMER APPRECIATION & ALL THE GREAT FREE TICKETS.

    THANKS TO ALL THE ONES WHO HAVE BEEN HERE & HAVE HELPED. THIS IS A FUN PLACE TO BE. SO FOR NOW I’LL SAY GOODNIGHT TO ALL & HOPE TO SEE EVERYONE AROUND THE FORUMS. V :smileyhappy:

     

    • callmestar
    • 02.21.14 5:16 AM

    Thanks for taking the time to answer my questions.  I do enjoy reading the posts and look forward to making new friends in the community.


    Hi southernlights55, I’m glad you have jumped in and are posting. I look forward to seeing you around the community. I bounce around but mostly spend time on the Arcade forum. Being that we do not have a love it button here I am leaving you some hearts! :heart::heart::heart:

    • boodlemum
    • 02.20.14 9:55 PM

    Hi southernlights55,

    You asked some great questions. I’ll take a stab at them:

     

    1 – RSS.  I posted some information in the Arcade forum about a month ago about how I use RSS. I don’t use Mac/Safari so I don’t know if it will be helpful to you or not.  You can click on the "RSS" tag in the list of tags that appear under the Top Loved Authors on the Arcade Forum page, and it will bring up the RSS-related posts I made. Click on any of them and it will take you to the thread. I also put information there about how to get posts sent to your email if you’re interested.

     

    2 – Ranks and Roles. HSN has a secret formula to determine how you go up in rank. I believe it has something to do with love-it’s, but I think there’s more to it than that.  I think Love-it’s are mis-used (see my answer to #3), and if HSN published their secret formula, I think there are people who would "game the system" so they’d rise in the ranks.  Does it mean anything? Not really. Just because someone has lots and lots of love-it’s, or lots and lots of posts, doesn’t mean that they’re contributing anything useful. An unloved new poster could potentially contribute more useful information than a Maven, Pro, or Advisor. 

     

    3 – Love It. You are correct in that HSN intended for the Love It button to be used for posts that are exceptionally helpful or contain valuable information.  But from day one, it hasn’t been used that way. More often, it is used for people who agree with you, make you smile, are your friends, have an opinion you agree with, whatever.  However, HSN allows that practice, so click away at whatever you like. There is no protocol. Unfortunately, if the number of Love-it’s a person gets factors into their Rank, and if Rank is supposed to indicate how helpful your posts are, then Ranks are bogus. 

     

    These are my opinions and not a personal attack on anyone.

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