how do we LOG OFF from here?

I wish they would just make a sign off button.  It would be so much easier.  Even qvc has that!

I realize that these are old threads that are getting brought back but these are the same questions people are going to be asking for over and over again. Once you look at the starting dates of the posts, you can just read the most current, or as someone mentioned on another thread, read them all as there are tips and help in them that are still helpful even after all this time. It just shows, same problem, different year…

ukelela, the sign-off is confusing.  I think unnecessarily so in comparison to other websites.  Over the years, HSN has changed this quite a few times.  I don’t know if my way is the best or easiest but it works for me.  Go to the very top left of the page where it says Account.  Click on it.  You may have to wait a second or two.  What you will see after doing this is not always consistent.  Sometimes an inch or two below it, ‘Sign off’ in blue will appear and you can click on it.  Sometimes only sign in/register will appear.  If that happens, click on that (even though you’re signed in) and then you will see the ‘Sign off’  appear.  This is unnecessarily quirky.  It was something I had hoped HSN would improve.

In addition, sometime you get signed off automatically while you still want to be signed in.  I thought that was due to being timed out but sometimes hours can go by without its happening and other times it happens in a short amount of time.

Another thing to watch out for–sometimes even though you get signed out on the forums or shopping pages, you are still signed in on the Arcade pages and vice versa. I don’t know if it has to do with all of the tracking and/or their tie-ins to social media sites or what; but as I said,  HSN needs to fix the sign out procedure. 

Yes, boodlemum and pipman, I know this is a zombie thread!!!  Ours is not to reason why (or how).  :smileywink:

:heart:

Ugh! It;s 4 years since this was posted and I can’t find the frickin log off. 

good-news thanks for the information…it could happen to any of us…

Well my eyes weren’t failing me. I emailed CS yesterday and they told me their system was experiencing a few glitches and they were in the process of correcting them. So today I actually have a “sign in” option at the very top of the page in between “customer service” and “shopping bag”. Glad it’s fixed.

I noticed this back around Christmas time. Another poster, explained it to me, I thought I was nuts or something. Turns out, if you are “on” for a while the sign out option changes back to sign in. I just click on the sign in option, the box comes up. I type in my e-mail ad. and password and click on sign in. Once you sign in again, even though you still were anyway, the sign out button comes back again and you can click on it and sign out. Short version- you have to sign in again to sign out. Susie

Man, maybe my eyes are failing me but I can’t find anything to click on that will log me off the forum.

ItzMe, if you don’t see a “sign off” at the top of the page, you will probably see the “sign in to post” is still there, even though you are already signed in and your name is at the bottom of the page.

To sign out, just click on the “sign in,” and when the sign in window opens, just type in random letters into your password slot, and click “SIGN IN.” (I just drag my finger across the keyboard.)

A new window will open to say (in red letters) that your screen name and password don’t match. You are now signed out. To verify, click on “HSN Forums” at the left top of the page, and check for your name at the bottom of the forums page. HTH

WOW!!! that is a bummer…i sure don’t understand it either..but it really likes you sense you can’t log-off…just shut your computer off and see what happens…ya! like i really know-about computers..maybe you better not take my advice…good-luck though.

Zach, Devia, I just tried it and it didn’t work for me. I’m still signed in after clicking on the HSN button then the forums banner. I’ll go back to my original plan, if I can remember what it was after all this confusion.

Zach, I’m going to remember that … I willremember, I will remember, I will, I will, I will. It cuts out a couple of clicks, and we all know how heavy that middle finger can get. Thanks from me, too.

Lobo, I always enjoy your posts. I miss the old boards. They seemed easier to navigate, more connected than these boards. I don’t recall that we had an edit function, though??

Have a good day, everyone.

that’s out i log-off to: i hit-the HSN.round circle at the top….

Hi ITZME, your comment made me laugh, I remember when we had the other boards and there were features that others used that did not appear on my screen, like the edit button…sometimes I really think there are several different “Universes” in cyber space…I always hope I don’t get stuck in the wrong one….LOL

OOOOOOR maybe I AM in the wrong one….](*,)

You don’t need to log out, just go back and click on the HSN symbol and it will take you to the home page. Then when you want to post again come back to the forum.