EVINE is bad news.

peanutracer
01.11.16 5:18 AM

I’ve recently tried Evine for the past year. I truly thought it was owned by HSN because it was all the same products that have been on HSN. It is not and that’s a huge relief. My reasons for no longer going EVINE:

1) Customer Service is very poor. (Don’t have the answers to most questions, they don’t have any authority to do anything but say "no" and the Supervisor Staff is the same)

2) This the MOST IMPORTANT. They offer Value Pay. By checking the box for Value Pay you are agreeing to let Evine check your credit. Not the credit card, BUT your complete Credit History. If you read the reviews about Evine on the website Consumer Affairs, you will read multitude of complaints concerning this. It will show as a "hard check" on your credit which will hurt your credit score. Evine is rated 1 star on this site with over 350 reports. DO NOT DO VALUE PAY. They have very poor record keeping between their bank that handles the Value Pays and the actual site.

I just thought you would want to know.

sort replies - newest | oldest

- peso
- 01.11.16 7:48 PM
I didn’t know that. Thank you for the information
- peanutracer
- 01.11.16 5:44 PM
Is their edit on these posts? I meant "knew".
- peanutracer
- 01.11.16 5:43 PM
That’s interesting. I will have to check on the others too. I hold my Credit Report to be a very important and hard inquiries are sacred. I feel Evine should change their wording to be more accurate. Any hard inquiries I have had I new ahead of time. A soft inquiry is one thing different because it does not show on your report.

I appreciate your response. After reading about the customer complaints about Evine on Consumer Affairs website for numerous customer service issues and the credit check, I’m not using Evine. Thanks.
- Macie412
- 01.11.16 1:59 PM
Hi peanutracer, I shop at Evine and use their value pay on a regular basis, never had a problem. I do believe all of the shopping networks are doing credit checks on the extended payment plans. There are numerous topics discussing this issue on the forum if you want to search. You can’t blame them though as they are in business and want to make sure that the items are paid for.
- kdim
- 01.11.16 11:41 AM
wow !

i admit i needed to see what EVINE was.

i have not shopped since … ShopNBC -long long long time :/

thanks for sharing –
- loaf
- 01.11.16 7:43 AM
I AM ON AUTO SHIP FOR SOME SHAMPOO BOUGHT MANY BEAUTY PRODUCTS THERE I AM SURE THAT NO MATTER WHAT YOU DO OR WHERE YOU SHOP WELL WONT BE THE FIRST TIME
- peanutracer
- 01.11.16 6:01 AM
One more thing if you go to their website and click HELP, then click on Value Pay. There it explains very vaguely about credit checks.
- peanutracer
- 01.11.16 5:25 AM
Your welcomed me. We all must stick together. ??
- josephinea
- 01.11.16 5:22 AM
wow!!! thanks for this important information. i’m so glad that you shared it. i must admit the value pays that evine offers are super seductive. thank goodness i never took the plunge. stay blessed, my friend. xoxo