Does anyone else hate UPS sure post?

I hate sure post as well.  Our mailbox is at the top of the driveway 180 feet from the front door.  The postman was hanging trash bags with parcels inside of them!  I had to file complaints three separate times until the post office stopped this practice.  Every package delivery for every resident was done this way.  Really easy for others to drive down the streets and help themselves.  Sometimes packages are literally stuffed into the mailbox.  Boxes have arrived here also retaped and/or crushed.   With post office receipts on the decline one would think employees would be into customer service in order to keep their jobs…not so.  On special items or more expensive items I opt to pay more for UPS delivery..it does get expensive though.

I just ordered a YBF item..it was  soooooo slow getting here.  When I tracked it, it said it had been delivered.  Au contraire!!!  Just do UPS HSN

YES!, if I pay eight dollars per item I don’t want to deal with the post office. It’s slow as death and often goes to my neighbors. :(((

Moonbase0ne, we are very sorry to hear about the issue with your package. We would be happy to see if we can help! Please send us a private message with your order number so we can locate your account. 

I placed an order on 3/25. It shipped on 3/26. Tracking shows that on 3/28 UPS handed it over to the USPS. On 3/29, tracking shows that it was handed over to the wrong post office and it is being corrected. It is now 4/23 and the tracking hasn’t been updated.

It’s kind of annoying as I don’t know if the package was in fact delivered and possibly stolen, or it’s simply lost by the USPS, or if it’s still just sitting in a bin some where, since the tracking number stil hasn’t been updated.

My recent items didn’t seem to come any later than others ordered via standard UPS.

You bet I do!  Why does a package have to take the scenic route?  I ordered an item on the 17th of November and when I checked on the delivery date I see it went to Ontario, CA.  I’m in Central Florida and now I have to wait until the 26th to get it…..that’s if the USPS decides to deliver it that day.:womanfrustrated:

Just noticed this is happening! I have been waiting on a package since Friday, that is only a mile away! Now it has been transferred from UPS to USPS! It will take another day. I have just changed my Christmas shopping due to this process of delivery. I can’t depend on timely delivery. I am also in and out of town, I have to plan on someone picking up my packages and now I can’t do that. HSN and another shopping network just lost my Christmas business!!

This is the worst delivery system ever! Our local post office holds on to the package an extra 2-3 days before they deliver it. I’m waiting for a delivery that arrived at our local PO on Thursday and saw that it will be delivered today which is Saturday. Good grief! ](*,) HSN leave package delivery to the people that do it the best FEDEX and UPS…..not the USPS. Is it any wonder they’ll be non-existent before we know it!

My last order was a Perlier item. Thought I would be coming UPS… My home address is different then Postal… Different town, and zip code. Do not get postal mail delivered to home address..

I live in a rural area… Did not want to choose my towns post office.. Post office is out of the way for me to go to..

So when I found out UPS delivered to post office I don’t use.. Had to call and was told it would be delivered to post office I use… However the following day..

Not at all happy with this… Not a happy camper with this change.. I don’t order that much anymore.

This is the worst delivery system ever! Our local post office holds on to the package an extra 2-3 days before they deliver it. I’m waiting for a delivery that arrived at our local PO on Thursday and saw that it will be delivered today which is Saturday. Good grief! ](*,) HSN leave package delivery to the people that do it the best FEDEX and UPS…..not the USPS. Is it any wonder they’ll be non-existent before we know it!

This could very well be cheaper for the sender to ship these items. UPS has a flat rate but if another service (USPS) is cheaper, you know darn well USPS is going to get the shipment.
Company’s don’t care when you get it, 2 extra days or not, they already have your money.
Sorry your mail men are thieves but this world is full of them these days.

Smart Post or any of these hybrid services always add a couple of days onto the delivery time. So there is nothing to like for the consumer. I am always amazed when people say that their mailperson dislikes making these deliveries…..they should be glad to have anything to deliver. The volume of mail has shrunk so much and the USPS has cut 1000’s of jobs over the years!

I hate the Smart Post it delays my orders, so when I order I know once it is shipped I can count 10 days and that’s when my package will finally arrive. I called Customer Service and asked why we couldn’t pick our method of shipment seeing as how normally you pay for shipping and she said we couldn’t so its put up with it or shop elsewhere. Just wish they would read what their customers who keep them in business are saying and come up with a solution that works for all of us. In this day and age Customer Service should be any companies number one priority.

We lost our regular mail carrier and I never know when or WHO is going
to deliver our mail…and with UPS delivering to the PO…It has taken as long
as 7 ADDITIONAL DAYS to get my deliveries…Just another way for it to get
“lost” or damaged or ?

HATE SMART POST!!!!!! ](*,) ](*,) ](*,)

Not liking sure post at all.