computer problems

chimein
09.22.15 1:29 AM

When I hit my backspace key, it types the number 3. If there are any tech people out there, can you tell me how to fix that and how to get the key to backspace and not type the number 3.

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- thisgoesto11
- 09.22.15 1:21 PM
When I tried looking it up it appears there could be a number of causes.

Is this a desktop or laptop?

Brand?

Wired or wireless keyboard?

Windows version?

Does it happen in only certain places or everywhere (browser, text box, search box, Word, etc.)?

Did you install anything before this started happening?

I’d start with the simplest things. First I would try restarting the computer. If that doesn’t work, I’d remove the key and make sure there’s no debris under it.
- chimein
- 09.22.15 11:05 PM
I looked it up too before I came here. The stuff was too technical and beyond what I could do. I was hoping there was a simple solution, but I guess there isn’t.

I have a Dell laptop, windows 8.1. That has never happened before. It started for the first time last night. Actually it started happening the day after, which was yesterday, I installed a McAfee security system.