Commenity Bank

I am also experiencing trouble with my account balance.  I sent 2 secure messages and have not gotten a response yet.

I belive that the accrued interest is there for your information to let you know that if you don’t pay for the item in the time frame agreed to – the accrued interest will then be your responsibility.

First of all this thread is a  year old…next, I have another account with Commenity and I have never talked to anyone out of the country and they have always been helpful and polite. They just bought out an account that I had with Chase. But I have not had any bad experience with them. 

I make my payment online and never have had it post as late. 

I know that more and more companies, credit card, utilities..what have you are making things more and more difficult for you if you pay thru the mail. My cable company charges an additional $1 IF you pay by mail. They are all wanting you to pay online or by phone AND go paperless. 

I am old school. I still want a bill in the mail, in my hand. I don’t want it in my email. But it’s going to come to that eventually. I wonder what’s going to happen to the people that don’t have computers or don’t use them or know how to use them. Like the elderly…but it is going to come to the point where there is no paper bill, no cash and everything is going to be done on line. I don’t like it. 

That is deplorable!  Thousands upon thousands of Americans are out of work, and American companies are outsourcing work to foreign countries.  It’s pathetic!  I’ve had that same exact problem with my credit card and phone company.  I didn’t know Hsn was involved in this practice as well!

Agree that this company makes it very difficult to keep up to date on payments!!!!

Every month I pay on time the payment never pull until 3 days later, then somehow showing I was late! There’s a huge disconnect with the bank and HSN!

I’d cancel my card if it weren’t for affecting my credit when you do so!!!

This makes me very sad to hear. There are many Americans out of work I wish HSN would employ some of them in their bank call center. I also started to see some of the HSN products on other shopping channels in the past week.

OH dear, and again OH DEAR. HSN, please know this is not acceptable. You are responsible to make sure we can get account service, dont blame Comenty, you need to talk to them. I have 4 $ grand credit line, I do not want to use it if this is the ways its going to be.

"Hello, My name Peggy"

I hate that too! Never give your social security number, why on earth do they need it, they do not and they should not ask you. You gave all that info for nothing.

The flex pay arrangements should be noted on your original order- and probably wouldn’t have to do with the bank. Did you call hsn’s cs to make sure the flex pays were set up correctly? 

It seems many cc customer service depts are outsourced these days- which is another reason why I can’t stand credit cards!