Sweeps History

mickeydee3
01.02.15 12:03 AM

I enter contests using my rewards tickets and when I looked on my sweeps history it only has me entering the last time Dec 1st and I have been entering all month of Dec.

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- BEAUTYBOY
- 01.02.15 2:13 AM
MICKYDEE—Did you get it corrected ? Lizzi and Boodleum are handing you great info-

BB
- boodlemum
- 01.02.15 12:27 AM
There’s a trick to that. The Sweeps History is correct and will show your most recent entries if you start from the main Arcade page and click on My Profile from the menu on the left. It is not correct if you click on My Profile from the Rewards page or any of the Games pages.
- Lizzie818
- 01.02.15 12:08 AM
Hi mickeydee3. Welcome to the forums. I would suggest you report your experience to the Arcade Team so they can look into it. This happened to a number of us a while back where our sweeps history was ending in October. It was fixed for a while, I’m not sure how long, but I see mine now ends at November 20.

I will report my problem. If enough of us report, it should give the Arcade Team the clues they need to solve why this is happening.

You can report to them by going to the Help menu from the Arcade menu. Reporting to the Arcade Team is the last item in the list (#37, I think).