I have done that now.  Perhaps when games change it would be a nice thing to advise people that there is a change and if their screens have not changed–this is what they need to do.  I have vision problems.  I really was unaware that the game was changing after Christmas and from my end–yes, it looked the same as it did not update as it should.  The game continued so I like probably a lot of other people didn’t think anything of it.  I got my husband to do the update and clear cookies.  So disappointing. 

Well, I guess Happy Birthday to me.  I got 3-$50 but, I didn’t win.  Such is life.  I did get the 3=500 several days ago.  Didn’t know there was a problem.

I got  3-500 tickets a few days ago and got only 100 credited.  I thought–maybe some sort of mistake and they will correct it.  No correction. Today–a while ago, I got 3 $50 gift cards and so I thought, I will now get a $50 credit to buy something but instead, I got 500 tickets.  I am confused.  I won but didn’t win.  Didn’t get my full tickets previously.  What’s going on?

hello again :womanhappy:  Candace….Thank you, I did ‘exactly’ as you suggested to do—went back to play, and STILL SEEING GIFT/ORNAMENT  $$ TAGS!!!!  I’m over it now—just playing for fun and maybe (like just now/today) I’ll win 100 tickets once in a while! :womanhappy:  I did think of this though……if HSN HAS TO GO IN EVERYDAY TO CHANGE THE T.S., AND WE STILL GET THE ‘CURRENT’ T.S., THERE HAS TO BE MORE TO IT! All joking aside, I REALLY DON’T UNDERSTAND IT!!! :womanfrustrated:  THERE’S JUST TOO MANY W/THE SAME PROBLEM!! :smileyhappy:

hello country, Ryan,  :smileyhappy::smileyhappy:                  Ryan….THANK YOU FOR THE ‘LINK’ and the explanation therein……I did it successfully! YAAAY! lol   BUT I STILL SEE THE DARNED GIFT TAGS…..STILL! I don’t understand it! :womanembarrassed: :womanfrustrated: BUT WHY ARE SOME ‘STILL’ SEEING IT, EVEN ‘AFTER’ deleting cookies/update cache????  DON’T TAKE AWAY S2W…..BUT TOO MANY HAVE SAME ISSUE W/THIS GAME! (IMHO) I PLAY FOR FUN, BUT IT WON’T BE ‘FUN’ if I get the ‘$’ gift tag prize!  not complaining….just saying! :womanhappy:

, I’m very sorry but you’re still seeing the holiday version of the game that was changed on 12/24. You’ll need to delete your browser’s cache to see the new version of the game.  You can learn how to do that here. When I check our records, I see that you won 250 tickets on 12/25 and 100 tickets today. You should be able to see these tickets were awarded to you by checking your award history.