Error loading content

My IPhone is working now for games:) Thanks HSN for fixing the problems!!

I am on my laptop (which is working well on other things) and NOTHING is working well in the ARCADE today.  Games stop midway and become an exclamation mark….icons stop mid air and remain hanging….puzzle pieces won’t move.  I could go on and on (and on).  What’s up HSN?

I just noticed in the Google Playstore that there is an HSN Tablet Shop App AND an HSN Phone Shop App. I don’t know if that’s always been the case, or if when you download you automatically get the right one for your device.  

Mamabry says yes! Please fix problem.

My experience using mobile devices with HSN is–good luck.  It isn’t that it can’t be done, it’s that there are SOOO many variables involved–type and brand of device, service provider, connection type, browser used, OS–so many things have to hit just right.  If your mobile device works, congratulations.  If it doesn’t, you’ll just have to keep trying various combinations until it (hopefully) does.  Example—my Samsung Galaxy S4 phone (yes, it’s old but I love it) updated to Lollipop using Chrome works beautifully on HSN arcade–but only if I’m connected to WiFi.  Before the OS update, nothing worked on HSN regardless of the browser or connection.  BTW my mother-in-law’s Samsung Galaxy Prime, same configuration and carrier, won’t work.  See what I mean?

So, take all suggestions with a grain of salt–just remember that when it comes to mobile devices, what works for someone else may or may not work for you.

I just don’t understand what is going on out there.  It is obvious the mobile app has a problem.  Velvet gave you a way that WORKS to be able to play and get your points until they fix the app.  The answer is the free Puffin browser.  If somebody reported that it was slow they are wrong!!!  It is not the browser that is slow it is their device that is slow.  It works just fine on my LG smartphone and my Acer tablet!!!  If you want to play and get points do something about it and fix your problem.  Sorry I am being a little short but I have trouble understanding people that ask for help, get the help they need, and refuse to do anything about it.   Keep smiling……:manvery-happy:

Tried it again on my Iphone and stil getting same message “ERROR LOADING CONTENT”  but not on the desktop so its definetly related to the phone app. 

Since Friday night on my Iphone, I keep getting an error mesage “ERROR LOADING CONTENT”  it is very annoying.  When will this be corrected?  Tried it today on my desktop and didn’t get the error message.  So, maybe its just on the phones.  Ive tried everything.  HELP!

Yes…all day Saturday 8/12 the game points are NOT applied to my total. I only get the same error message ” Error Loading Content”. I hope HSN fixes the problem soon.

Also i am convinced the entire arcade team (which is unreachable) has vacayed to Brazil to enter the beach volleyball competition. Good Luck HSN! Hope you win

I am also having problems with not getting my points added. I looked into puffin and dome of the reviews are that it is really slow. not gonna help. I feel like hsn uses this excuse to go to a litany of things I “might” be interested in. the old carrot and the stick move. since i have been buying products from hsn i resent this technique. it is demeaning and beyond frustrating. I sure hope they “fix” this problem. lately if i dont get my points ive just been signing off i am not likely to shop for big ticket items in place of playing arcade games (which i like the other millions of hsn customers after many many years have never won any prize.

Playing  Tri Peaks solitaire and sometimes get message  error loading content  and no tickets issued  at all tonight..

MANAGER did you ever find out anything about out mobile playing with error message and no tickets?

I’m having the same issues on my IPhone. It won’t give me any points for 2 days now either playing Tri Peaks Solitare or Flip Out. I tried signing out and back in, removing the app then installing again and still no points. Very disappointing for at least 10 games that I’ve played.

Still having trouble with mobile app not loading points. Also having trouble loading flip out on the online site today. Games just seem generally messed up.