Error loading content

Mine is doing the same thing. Been playing for about. 2 hours and it won’t give me my points. Just says loading error. Who can help us with this?

I’m sorry you’re having trouble. Please sign out of and close hsn.com before deleting our temp internet files/cookies. After opening a new browser window be sure to pull up the site using the address bar, not any saved links such as favorites.  You may also want to check to make sure your Flash Player is up to date. 

Still having trouble with mobile app not loading points. Also having trouble loading flip out on the online site today. Games just seem generally messed up.

I’m having the same issues on my IPhone. It won’t give me any points for 2 days now either playing Tri Peaks Solitare or Flip Out. I tried signing out and back in, removing the app then installing again and still no points. Very disappointing for at least 10 games that I’ve played.

MANAGER did you ever find out anything about out mobile playing with error message and no tickets?

Playing  Tri Peaks solitaire and sometimes get message  error loading content  and no tickets issued  at all tonight..

I am also having problems with not getting my points added. I looked into puffin and dome of the reviews are that it is really slow. not gonna help. I feel like hsn uses this excuse to go to a litany of things I “might” be interested in. the old carrot and the stick move. since i have been buying products from hsn i resent this technique. it is demeaning and beyond frustrating. I sure hope they “fix” this problem. lately if i dont get my points ive just been signing off i am not likely to shop for big ticket items in place of playing arcade games (which i like the other millions of hsn customers after many many years have never won any prize.

Also i am convinced the entire arcade team (which is unreachable) has vacayed to Brazil to enter the beach volleyball competition. Good Luck HSN! Hope you win

Yes…all day Saturday 8/12 the game points are NOT applied to my total. I only get the same error message ” Error Loading Content”. I hope HSN fixes the problem soon.

Since Friday night on my Iphone, I keep getting an error mesage “ERROR LOADING CONTENT”  it is very annoying.  When will this be corrected?  Tried it today on my desktop and didn’t get the error message.  So, maybe its just on the phones.  Ive tried everything.  HELP!

Tried it again on my Iphone and stil getting same message “ERROR LOADING CONTENT”  but not on the desktop so its definetly related to the phone app. 

I just don’t understand what is going on out there.  It is obvious the mobile app has a problem.  Velvet gave you a way that WORKS to be able to play and get your points until they fix the app.  The answer is the free Puffin browser.  If somebody reported that it was slow they are wrong!!!  It is not the browser that is slow it is their device that is slow.  It works just fine on my LG smartphone and my Acer tablet!!!  If you want to play and get points do something about it and fix your problem.  Sorry I am being a little short but I have trouble understanding people that ask for help, get the help they need, and refuse to do anything about it.   Keep smiling……:manvery-happy:

My experience using mobile devices with HSN is–good luck.  It isn’t that it can’t be done, it’s that there are SOOO many variables involved–type and brand of device, service provider, connection type, browser used, OS–so many things have to hit just right.  If your mobile device works, congratulations.  If it doesn’t, you’ll just have to keep trying various combinations until it (hopefully) does.  Example—my Samsung Galaxy S4 phone (yes, it’s old but I love it) updated to Lollipop using Chrome works beautifully on HSN arcade–but only if I’m connected to WiFi.  Before the OS update, nothing worked on HSN regardless of the browser or connection.  BTW my mother-in-law’s Samsung Galaxy Prime, same configuration and carrier, won’t work.  See what I mean?

So, take all suggestions with a grain of salt–just remember that when it comes to mobile devices, what works for someone else may or may not work for you.

Mamabry says yes! Please fix problem.

I just noticed in the Google Playstore that there is an HSN Tablet Shop App AND an HSN Phone Shop App. I don’t know if that’s always been the case, or if when you download you automatically get the right one for your device.