Bonus points not working!!

Conniesue62
03.03.17 7:40 AM

Not getting the double points for the Jigsaw puzzles. So far 650 ponts not doubled. I keep trying at different times to see if it is fixed. PLEASE FIX IT! Thanks

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- HSN_Jordan
- Moderator
- 03.03.17 11:38 AM
I’m sorry you’re not receiving your double points. The IT Department has been made aware of the situation and currently working on a fix.
- PyschoMom
- 03.03.17 11:54 AM
I JUST STRUGGLED THRU THE PUZZLE AND GOT ONLY USUAL TICKETS. WILL YOU ADD TICKETS WHEN FIXED? THIS IS A HARD GAME FOR ME. THANKS A BUNCH!!!
- chookie506
- 03.03.17 2:59 PM
Just did puzzle (game of the week) & got no double points, when fixed will i get that fixed too? & get my double points?Had trouble yesterday too with Toy Chest not loading!
- veryfunny
- 03.03.17 3:31 PM
At least we are looking forward to Friday! Seems like this often happens. Anyway, I’m sure the folks at HSN will catch up to us and give us our double points!
- tropicgal
- 03.03.17 4:04 PM
It’s still not fixed….
- smac1960
- 03.03.17 4:10 PM
Agreed, just played the puzzle game, got my regular 200 points. No doubles!! :smileysad:
- Caligirl62
- 03.03.17 4:17 PM
I wonder if they would/will give everyone their double points for EVERY single puzzle we ALL played?!
- TREKKY
- 03.03.17 11:08 PM
Checked my rewards history and the bonus tickets are in there for my 1 puzzle game LOL! Thanks HSN and IT/Arcade Teams