arcade

posie48
12.19.14 12:39 AM

Why doesn’t the arcade work anymore. I used to play Spin to Win and other games for tickets to enter sweepstakes but for months the arcade freezes up and won’t load. No problem with HSN.com when ordering which i do a lot but this is very disappointing as I could use a Spin to Win prize this time of year. Please let us know whats up. Other customers have the same problem. Not fair to you loyal customers to dangle a prize and not be able to attain it. Thank You, Linda

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- Cindy819
- 12.19.14 1:02 AM
Linda, make sure that you have the current version of Flashplayer, if you are using a bookmark for HSN, delete it and come in thru the .com address. HSN is making updates and changes to the site almost daily and your bookmark, if you have one could be out of date.

The other thing is make sure you clear your cache and cookies and do that regularly. That will mess up loading the games too.

Good luck.
- HSN_Ryan
- Moderator
- 12.19.14 1:12 AM
poise48, I’m sorry to hear you’re having trouble. Cindy819 made my job easy and gave you all of the troubleshooting tips that should get you back to playing in no time.