Anyone Else Having Problems With HSN Website?

SP, you are using the reply arrow next to the first post.  Use the reply arrow next to the ORIGINAL post, in this case retlaw’s who started the thread .   That’s how I created this box.

I just got three of a kind spin to win 500 points will not post. Last night acouple hundred not posting,

same problems last Friday. What’s up????

No problems ~ yet!

 Absolutely having issues with HSN website .  It’s been going on several days .  Glad to hear HSN is aware of it.  I thought we might have crashed  the site  with all of us  Heidi girl shoppers !!

Hi everyone! We’ve heard your concerns and feedback about this banner change, as well as the other problems you’ve been having recently. I wanted to let you all know that everything has been reported to our web team and they’re actively looking into these issues. Hopefully everything is fixed soon! 🙂 

I switched to the newer Windows 10 browser on my laptop today – Edge.  It actually seems slower than Internet Explorer 11 browser.  Loading pages and navigating are problematic.  Maybe it is HSN not the browser?

It’s taking forever for me to get into any pages on HSN.com today!

Has the moving banner and page anchoring (jumping screen) problems even been reported?  These are NOT cookie, cache, flash player or browser problems.   It has been 5 days!

YUK!    It just ask me if I wanted to create a nickname  to post on HSN Community .  What ?  I have been IamShortDiva since 2010.  

The community  was down for a few months  to redo  in 2009,   and when it finally open again  some accounts were lost in space .

I had to start all over  with a new nickname.

HSN please call the service fixers  and get  this site  fixed !  It is NOT our cache 

Luv ya

?

Thank you for the suggestions . I never sign in from favorites , cleared everthing several times and I have a brand new computer with everything up to date . The drop screen blocks half of every page on HSN . I can’t post screen shots for some reason to explain the problems I mention in my previous post .  

Any updates from the Tech folks ? Something is wrong . I am afraid of hackers . I recall Trekky account hack last week . I made 2 attempts to check my order status. A big “SUP ” sign with foreign language popped up on my screen . I  replace my Visa recently due to a hacker non related to HSN.  TIA :womansad:

HI RetlawG74!!

I AGREE, I DON’T LIKE THAT DROP DOWN EITHER!  IT COVERS UP WHAT WE NEED TO SEE.  I HOPE HSN TAKES THAT OFF!  THANKS FOR BRINGING THIS UP RETLAWG74 & HAVE A BLESSED DAY!! 😉

Stoopid bar covering half the opening posts. This is how the page opens, before I even scroll. Happens in FF & IE.

I don’t think HSN can deny there is a serious problem with the entire site – I attempted to place an order and thought it did not go through until I looked a few hours later at my previous orders to see that it had gone through.  The little wheel just kept spinning and I never got “Your order is complete.”  What if I had changed my mind at the last minute – I was never afforded the opportunity to verify I wanted to place the order?  The Arcade has some issues but on my laptop a refresh usually fixes the problem.  

The Community is most affected by the problem.  This has been going on for nearly 2 weeks now. verbiage appearing in post window, smile button working erratically, posts going “poof”.  I think this is now the 3rd or 4th thread reporting these issues and still nothing from HSN accept we are working on it and the typical clear your cookies and cache and open new browser.  

Is it really asking too much for HSN to just be straight with us and tell us they are at least “aware” they have a problem and give us some idea when the problem will be fixed?  

I don’t think we should all have to become IT Techs to learn how to get things to work in order to “work around” the problems with the site.  Please just let us know you are aware of the problems and give us an idea when you think these problems will be fixed.  It’s annoying enough to have these problems but it’s more annoying we don’t hear any useful information from you!

Monday night, Sep 12-2016… I’m on a desktop computer and the site is not only slow, slow, slow… it keeps freezing-up. I’ve had to restart my computer twice already!