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HSN Community / Forums / Home / Slow shipping :-(

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Slow shipping :-(

  • NITESTAR
  • 12.07.15 5:25 PM

I placed an order on Dec. 2nd for a comforter………..and 5 days later it’s still "packaging"!!!  

sort replies - newest | oldest
    • snowcollector
    • 05.12.16 12:02 AM

    Yes it’s slow compared to Amazon Prime but we have to pay an annual fee for that and it’s slow compared to Zappo’s but it’s faster than the Q at least where I live.  It may take a while to get out HSN’s door but it arrives on or before the estimated delivery date 99% of the time! 

    • klamp
    • 05.11.16 10:24 PM

    This is the second day for me and no shipping, HSN is the slowest of any online retailers for sure, others would have this shipped by the second day, this is why I don’t order much here, and it’s the only online retailer that charges me 6% tax !

    • kimk5
    • 12.21.15 10:22 PM

    I placed an order on December 11th and am still waiting to receive it.  The order status said "packaging" for 6 days and when I called Customer Service they told me that the system was behind in updating the shipping status.  That was a lie. They just had not shipped it yet.  Tracking now says I will get it tomorrow.  Interesting that I ordered something from HSN’s competitor and got it in four days.  Amazon got my order to me in 2.  Is this HSN’s first holiday season????  My Aunt in Virginia will now be getting a New Year’s gift.

    • Johjstc
    • 12.21.15 4:27 PM

    Are they always this slow? I sumitted an order on Dec 14th and on Dec 15 my status chaged to billing info sent to UPS and I got a tracking number from UPS. Today 6 days later the status has not changed at all.

    • ElleK
    • 12.20.15 9:56 PM

    I agree about the slow shipping.  Evine is fast; very fast!  I ordered an Andrew Lessman product what seems to be like 10 days ago (could be off on timing) and it still hasn’t arrived.  Even the Q seems to be faster.  HSN?  What is up with your shipping?  Maybe, items are ordered from the vendor when we place our order and then the vendor places their order with their supplier and so on and so forth.  Kind of like Just in Time manufacturing.  Either way, it is a little disappointing.  

    • brokenhalo1229
    • 12.20.15 6:57 AM

    I agree with everyone. Once you purchase it takes over a week to "process" & "package". When it says 3-7 days, I’m assuming that is after it ships. Takes WAY too long! As a new customer this is my main complaint. I purchased items 5 days ago that are guaranteed by Christmas Eve. Looks like it will be that afternoon, and unfortunately I’m leaving that morning so all my items will set outside all day 🙁

    • jmc1365
    • 12.12.15 6:58 AM

    Will say all my packages from HSN have been arriving on time.

    Having issues with Fed-ex..man they are way behind running very slow!

     

    • alteredpink
    • 12.12.15 2:36 AM

    After my delivery date being changed 3 different times (and at no fault by HSN) my laptop has arrived. So far I like it, but as with all new things it will take a bit to get used to all this laptop has to offer. So far so good! 🙂

    • ODDBEE
    • 12.10.15 9:31 PM

    I was concerend that three days ( technically almost four since I ordered stuff just after midnight) after ordering, three orders…all of them…are still packaging. Decided to see if anyone else was experiencing this,looks like it is across the board. so much for getting my stuff before Christmas. HSN…if you are overwhelmed then be honest about the timing for delivery. 3 to 7 business days is a LIE if you know it is not going to be delivered whithin that time frame. Just be honest with us please. Especially if you are ordering stuff to give for Christmas presents before Christmas or birthdays.

    • alteredpink
    • 12.10.15 9:10 PM

    Hi Candace, can I send you a message and will send my info?

     

    • alteredpink
    • 12.10.15 8:37 PM

    Somethings up with UPS. My order also hasn’t arrived and UPS has rescheduled delivery date again, except this time there is no date given for delivery. First delivery date was to be Dec 4th, then it changed to the 9th. Yesterday I get this message on UPS site,  *We have not yet unloaded the parcel from the trailer. This may delay delivery. / Delivery will be rescheduled* It is in Oregon, was supposed to be delivered yesterday by end of day. I am in Eastern Washington. Today their site says, *Due to operating conditions, your package may be delayed. / Delivery will be rescheduled.* What is going on? I get an email on Nov 28th saying it shipped, which it wasn’t picked up until Dec 4th. I understand it is a busy time with shipping, but this is just not acceptable.

    • AFFAIRSOFASTRID
    • 12.09.15 8:25 PM

    Order an Oragami shelving system on 12.4.2015, today is 12.9.2015 and still in processing. Not a happy camper!

    • DISGO
    • 12.09.15 8:07 PM

    Yes i agree… I order AL ChocoNuvo TS . Just receveived the ship conformation…. Am so anxious to try them…. I use the Cholesta Care mostly with my dinner meals….   Am really disappointed was taking  to long to finally get to the ship stage…

     

    DISGO

    • Ellen11
    • 12.08.15 12:47 PM

    My supplement I ordered on 12/4  is in packaging. Est. delivery  4-7 days. It’s very frustrating, but I refuse to pay shipping if free shipping is part of the deal. 

    • leondx
    • 12.08.15 11:49 AM

    i checked again, and now it is saying that its in packaging 

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