Products are awful

HAVE SHOP AT BOTH QVC AND HSN FOR YEARS AND HSN IS FAR BETTER THE FREE SHIPPING THE CUSTOMER SERVICE IS THE BEST THE PRODUCTS IF I HAVE ANY PROBLEMS THEY ARE QUICK TO FIX IT SORRY ABOUT YOUR TROUBLE TRY CUSTOMER SERVICE AGAIN AND I HOPE THAT YOU HAVE BETTER LUCK!!!!!

I’ve been Pleased with Every HSN and every q purchase that I’ve  made . .. Some more than others, but generally pleased. I disregard  the Lies that the hosts spew out and I use my thought processes and my common sense in determining what to buy.

Also, I Never ‘Buy to Try’ unless it is very inexpensive and I can afford to ‘lose’ the money.  If I’m not Sure that I want it, I leave it alone.  I have neither the Time nor the Patience to be sending stuff back and forth through the mail.  I ‘Buy to Try’ locally.

My wife and I buy from both QVC and HSN, and my experience is that it can be hit or miss with both.  I’ve bought some great items from HSN (the Huggable hangars and the dashcam that was the Today’s Special a few month’s ago) as well as QVC, and I’ve gotten some duds from both places also.  The presentations are designed to sell whatever they are presenting, so they will always be presented in the best light.  I usually try to check the reviews (either at whichever shopping channel as well as Amazon) to get a sense of what the product is really like.

QVC can’t touch HSN value and diverse products . I hope you give HSN another try if you choose .

Read the reviews on anything you purchase to make a inform decison . The other channel never offers contest or deep discounts . I plan to shop with HSN from my Nursing home if that day arrives .

I am sorry you are not happy . Maybe QVC offers more items that meet your requirements .

I never expect to love every item purchase . Thanks HSN for 30 years of shopping pleasure . JMO

Hi Tammy56 and welcome to The Community.  I can understand your frustration with the pillows even though I have not ordered any.  I used to shop at QVC quite a bit myself but slowly transitioned to HSN almost exclusively about 10 years ago.  At first I found myself ordering more here, mainly because of the stellar Customer Service that I wasn’t experiencing with the Q.  Then Mindy Grossman took over as HSN’s CEO and many positive product changes occurred with new lines being presented and others expanded.  

It took me a while to discover which products were really for me and as often happens, my style especially with respect to beauty, jewelry, fashion & accessories continues to evolve.  What I really appreciate about HSN is that it’s easy for me to stay current without being trendy and I don’t see myself coming and going wherever I go.  And I always receive compliments on what I’m wearing or for the items I’ve ordered for the house. 

Again, it’s good to see you here on the forums and to read your comments.  Perhaps you might give HSN another try with some totally different products and you might be happily surprised.  Hope to see you here again soon!

, I’m so sorry to hear that you haven’t had a pleasant experience with your orders.  If there’s anything I can do to help, please feel free to let me know.