New markdowns on Clever Carriage…

Hello , I’m sorry you’ve had this experience. I’ve reviewed the package information and see it was received back at our partner’s warehouse on 8/1. If you do not see the refund appear on your account by 8/9, please post back and let us know. We must allow 8 days for the return to process and the credit to be issued. 

Seriously? We’ve been being told this over and over again

That’s almost 5 months. What’s going on with HSN??

Seriously? We’ve been being told this over and over again. I’d love to know why too we are being charged for an item were DONT HAVE!!!!!!!

I truly hope you get your refund and you are right it is UNACCEPTABLE…Its way beyond UNACCEPTABLE Even worse that it ties up much needed funds from your limited monthly income.

I don’t know the full details but there is no excuse that justifies a refund taking this long.Apparently it was hauled back to the company using a mule and wagon if they are just now getting it back.I would have been filing complaints and consulting a lawyer long before now.Remember that first consultation is free and you can get good advise and maybe even the form letter requesting your refund in a reasonable amount of time sent for little to nothing.Five months is NOT reasonable regardless of the excuse.

Any company needs to allow at least 24 hours to cancel an item such as this to start with.Pi$$es me to no end when a company slaps the order in the system instantly when they know you will be waiting for weeks for the thing to even ship,then scream it can not be cancelled.Good luck getting the refund.

Maybe now that you posted it here you will actually get some help.