CANCELLED AN ITEM IN ERROR

splendidlady
02.01.17 2:52 PM

Dear HSN:

In the wee hours of Wednesday A.M., I cancelled in error, Rarieties: Fine Jewelry Gemstone and White Zircon Oval 3-Stone Ring/Morganite, Size 8 (Item #475-763).

Unfortunately, because this ring was on Waitlist, once I cancelled by error, I was no longer able to retrieve it back even through Customer Service. How sad, it was in the process of being delivered to me by February 10th. I was on Waitlist since December, 2016. The Morganite ring sold out right after I made the purchase and it was placed on Waitlist.

Would HSN kindly try their very best to notify me IF the Morganite ring is put back into stock for purchase?

I would appreciate greatly if this can be accomplished.

Thank you.

sort replies - newest | oldest

- Lizzie818
- 04.24.14 2:50 AM
Hi everyone. I’m posting my all time highest score of 46,500.
- HSN_Ryan
- Moderator
- 02.01.17 3:15 PM
, I’m very sorry to see this. I would suggest going to the product page and making it your favorite( click on the heart on the product page). You’ll then be notified if that item comes back in stock.
- splendidlady
- 02.01.17 3:49 PM
Hi Ryan, I have done this as soon as I was informed by C.S. that it may have gone to the next person in Waitlist line to receive it even though I called immediately (didn’t even take the next breath) and was informed at that time that it shows that it had become unavailable. Thank you for your reply! I hope that I’m surprised if I should see it available.