What happened with Gateway Computers?

I agree with CarlosSW and Comm115 about Dell. The few times that I have called Dell Tech Support the tech (doubtful he is a tech person) on the phone was not helpful. I explained my problem but the guy insisted on reading from his script. I told this guy if he wasn’t capable of speaking on my knowledge level that I need to speak to a supervisor that knows more than what’s on a script to solve my problem.

I finally discovered the solution to my problem after reading the many documents on my Dell Technician Repair DVD.

Gateway is/was okay for the entry level windoze user that can’t afford higher priced desktop/laptops.

A family member was interested in purchasing an All-in-one PC. I told them to hold off on their purchase until I checked on out, an HP that I purchased here. Performance was lacking greatly from I saw when it displayed on air. A cold start up to close to 90 seconds, and saving a large file was very slow. I discovered that the hard drive is a 2.5 inch, 4800 RPM type. Essentially a laptop hard drive. Both keyboard and mouse are wireless. Okay as long as there are no hardware or software problems. Trying to open the BIOS without a wired keyboard is impossible.

I purchased a faster laptop hard drive and gave the AIO to the family member. They seem happy with the 8.1 MS OS.

I bought on around 3 years ago from HSN and its still going strong, I love it.

thank god gateway computers no longer exist. their computers were horrible!! every one that i knew (which were not many) who had owned a gateway computer at some point in their lives had their computer crash on them at least once. and, as if that was not bad enough, gateway was one of the first, if not the first, tech company to charge you money for customer service- like everytime you called not just a flat contract rate!! ridiculous!! the consumer pays enough. i say, farewell and touche my friends. i hope they never come back. xoxo.

Gateway was bought by Acer. The company was not managed well.

No one answered the question. WHY IS GATEWAY JOE NOT GATEWAY JOE and now PLAIN OLD HAWKER JOE?

Gateway? Really?

You DO realize what decade this is…right?

As far as I’m concerned Gateway AND Dell have worn out their welcome, long ago.

All their customer service was farmed out to over-seas, and they gave up up trying to build PC’s that were quality.

Dell is still knocking around…but they are no longer on the cutting edge.