tracfone and simplyactivate

I want to know if my minutes have been transferred to my new trac phone. I already activated the new phone and have kept the same number. My number is xxx xxx xxxx

**Edited by HSN: Removed phone number to comply with HSN Community Guidelines.**

Rec’d my LG tracfone android…I tried simplyactivate.com over phone & online so many times..and it wont activate!! Should be easier. So aggravated & disappointed. NO toll free number to talk to a live person either. not happy right now..waiting to hear back from an email… Michele 

**HSN EDIT- Removed personal information per Community Guidelines.

whats going on to activate the tracfones on simply activate second day now its down

this is the second day i cant activate my tracfone:( please help,they say down for maintence when will it be up

The phone I got I had to follow some directions provided with the phone in order to activate it:) I hope everyone has their problems solved:)

Peace and Love:)–Linda

~ I Have Been Trying To Activate My Alcatel Android Pop Icon Tracfone that I Bought from HSN For 7 Hours Now at the SimplyActivate Site & Number… They Are Not There & Say They’re Down For Maintenence… It’s Been 7 Hours Now… Frustrated ! ~

I feel bad for people who have had issues… I am on my 5th Tracfone (the last 2 being androids) and I have never had an issue yet. And now it is done on their website so you don’t even need to talk to anyone (unless you have issues)

Overall, this is an ongoing horrible experience to the point that I highly recommend that HSN stop selling these phones. Simply returning the item is not a sufficiently strong way of expressing disappointment. If incompetent customer service agents at TracFone were even the least bit cordial while ineptly mishandling activations and roll-overs, that would help to assuage some of my frustration. But rudeness is intolerable — and that is the only way I can describe the extreme mishandling of what should be straightforward activation.

Following the printed instructions — precisely — simply did not work. Thus we had to resort to their phone "pool" and repeat all the same steps we had judiciously followed earlier — only to lose all new minutes that came with the new phone, be left with a deactivated, useless old phone, and absolutely no expectation that anything positive or productive will ultimately come from this experience.

The incompetence is not on the part of us the purchasers.It lies elsewhere and HSN needs to fix very, very aggravating issues.   

i have try for 2 days to get new phone active does work an they trune my old Tracfone off so no phone 2 days noy happy

I want to port my existing number to the new phone and use the new promotional minutes. But I want to leave the minutes I already have on the old phone for my husband to use with his own number (from Verizon). Can that be done?  Thanks, Fran

Stay away from Tracfone bad service not a good company at all. I had gotten the triple minutes which was 180 minutes. I called December 27th they said i went over my three month of mbs. I have to wait till January or i can purchase a card for $15 which has 700 mbs. I did plus paid for my triple minutes which start in January of $19.99 guess what? I didnt get my 180mbs i have called four times with different excuses.Looking into another carrier. HSN bad mistake. Stay away from Tracfone.

I have tried and tried to activate this phone I received on the special from HSN. . I already have an old phone and I have decided I will keep it instead and return this new one. It is either out of my league or I am just plain stupid. I prefer not to think of myself this way but this phone and activation certainly has made me rethink my abilities. Totaly frustrated so I am opting to return the phone.

does any one know how to get the minutes on your new trac phone when they went to trac phone to activite their phone and not simpleywireless

i bought a tracfone and can not get my promo min and time without a pin number so says tracfone may order number is  and my zip is please help

**HSN EDIT- Removed personal information.

I was able to activate and transfer my phone number and minutes, but my promo minutes and service time didn’t show up. I sent an SOS email to the simply wireless address as recommended by others. I hope they get back to me soon. I’m glad this community exists as all the other avenues I tried for assistance were fruitless. Why does HSN make it such a secret as to how to get assistance? Especially when it is for something you already paid for?