tracfone and simplyactivate

Just ordered prepaid phone and I am trying to add the air time from simplyactivate.com and it wont work…I cant reach a liver person

I just got a Samsung galaxy j3 no contract phone boostmobile service. I cannot find anywhere in the welcome guide how to transfer my phone number from another carrier to my new boost phone. And this is not a tracfone which is all Im seeing under this website.

how do i get the free 1200 mins that i have already paid for . i try to bring up google on the android ph and it rejects me…help i have tried for a month and i am ready to go back tothe flip phone..help

I have used Tracfone for years, buying a new phone each year.  It used to be really easy to set a new phone up.  They’ve made it a lot more complicated.  It’s also a lot harder to look up your "minutes left" plus other things.  They took something that wasn’t brokent & "fixed it", thereby making a mess.

I have ordered many Tracfone’s over the years (it makes more sense to upgrade when new phones come out than it does to just keep adding minutes to older styles).  I don’t understand why so many people have such difficulty with activating their phone.  Every phone I’ve activated has been wonderful and the coverage is excellent (even used on a trip when driving from the Northeast to Florida … had coverage all through the drive).   I switched to Tracfone service approximately 10 years ago when my then Sprint cell phone service cost $45 per month.  I’ve kept that same old Sprint telephone number all these years.   I’ve saved loads of money with Tracfone. 

PLEASE do yourself a favor, do NOT send your Tracfone back.  Re-read the directions.  While it may be confusing at first, if you read them slowly a couple of times, you should be able to figure it out.  If you still have questions, first, call HSN’s customer service and ask them to walk you through what the order of activation steps are.  Then go ahead and activate the phone with Tracfone either on the new cell phone, OR on-line.  .  I can not tell you what the correct order of  steps are  since I don’t have them in front of me. 

Tracfone’s and services are Great in my experience!

Save yourself the trouble.  SEND IT BACK

I have just posted my ORDEAL.  If you have just purchased your phone SEND IT BACK !!

I seem to have the same problem as everybody else with my Tracfone. When I activated my phone it transferred my old phone number and my existing minuites and service days but it did not load my

promotional minutes and service days.  When I realized this problem and contacted Tracfone they

referred me back to HSN for a Pin #.  HSN  told me to use *22890.  I entered this number and after

waiting the time it specified it still did not load.  Tracfone referred me back to HSN and they gave me a

new number to call. 1-888-222-8484 – I was instructed to enter HSN order #, then my zip code, then

to select option #3, then it tells me that  the activation time has expired.  Tracfone and HSN says they cannot help me so I have lost the money I paid for the phone, I have spent countless time on the phone and I have 3 service days left on my phone.  Goodbye TRACFONE, NEVER AGAIN!!!!

I’ve been trying to activate my new Tracfone with my current Tracfone’s remaining minutes and my current phone number.  I’ve logged onto the webiste simplyactivate.com and tried there and also tried to call the number.  No success either way.  Very frustrating!   When I called and gave my info I was pretty much told they couldn’t help and hung up.  What do I do now?  Thank you, Barb

Well, I was able to resolve this myself.  I contacted tracfone and did have an operator that was able to walk me through and help me out.  I had to call *22890 on my new phone even though I never received a confirmation that my new phone was activated.  I did read all the responses here and that did help me to resolve my own problem with activating the new phone.

order  have not received my $20 rebate, don”t know who to call.

**Edited by HSN, removed private information per Community Guidelines**

ive bought over20 items from hsn last year,my phone stopped working,i had the replacement plan,i see the same phone on hsn,so i purchaced another one with 1200 text 1200data 1200 min,with a year service,i trnsfered my old number an remaining min,text ,an data,the tracfone agent said he would put my promotional minutes,in as well,a month later my phone was diconnected,i justgot it in december,i called to see what was happening,the tracfone agent did ,put my pormotional minutes,on my new phone,im just trying to get my 1200 text ,1200 data,an 1200 minutes,on my phone ,can someone do that for me,i shop with hsn in for 4yrs now,

I think there might be a step missing from the simplyactivate process to tell you to power off the phone and then power it back on. I know when I activated my phone a couple of months ago, I got to a point where it wanted me to dial some number to complete the activation, but I couldn’t because I wasn’t getting service on my new phone — so I couldn’t make a call. This was after the process told me to leave my phone on.  I could log in to my tracfone account and see the new phone was there but I wasn’t getting the 4G icon.  Since my old phone was already deactivated, I used my landline to call the simplyactivate number. The very nice person who answered told me to turn off the phone and then turn it back on.  That worked. 

It’s easy to get frustrated, but stick with it. Just keep telling yourself it will all be fine once you get past activation. The tracfone android phones are very nice, and the bundle of minutes you get with them on HSN are a very good deal. 

can anyone help me please this is my first trac phone do i registar first and how to i do this a phone number would help as my computer is not working very well this is all new to me i just want to get it registered and a phone number with the triple minutes  thank you i called the  1-888=222=8484 but it hung up on me

how do i register its my first trac phone?

i activate my Alcatel 3 times to this #  18882228484to redeem my promo 1350triple airtime but untill now it hasn’t doundload to my cell phone #***serial #***and i called Tracfone they are asking me a 5 digits pin number,,, and i don’t know what to do next…the first activation was Feb 2 and Feb 3 and today at 11.00am,,,,please help,,,thnks

**Edited by HSN to remove personal information**