Shipping recent purchase

, it’s not uncommon to get the tracking info and not see any movement for a couple of days. I think the TV is coming from PA. 

Ryan is so right!  Not HSN’s fault.  I’ve tracked many shipments that I’ve purchased wondering where are they?  Sitting at the UPS stations in other cities.  I guess not all companies are as fast as HSN?  Hang in there, it’s a comin!

I’d also like to add that it appears to me when I’m tracking a package, that tracking info is scanned when a package arrives at a shipping facility and then when it is put on a truck and leaves a shipping facility. The time in between, when it appears that nothing is happening,  is the travel time spent on the truck and tracking won’t be updated until it arrives at the next shipping hub. Enjoy your new T.V. RhemaJoy and welcome to the forums.

Thanks. I’m not complaining, just trying to understand. According to tracking the package is still sitting in the warehouse waiting to be picked up. So, I wasn’t sure if that’s normal ( since it’s been there and once 4am Sunday and now it’s Wednesday and the delivery estimate says Monday.) And I also know that there are some weather issues in certain areas right now, but not sure where the package is coming from. So, not complaining or blaming, just looking for info.

What I mean is, the shipping info was sent to UPS from the initial sender on Sunday at 4am. But no activity since. No indication yet that it was physically picked up by UPS from the sender.

Er … I marked a solution accidentally. Is there an unmark option? Lol

Lol @ Ryan

@Ryan Oic. I thought the item was scanned at the time of pickup and then scanned when received at the next drop off point.

Just trying to keep track of it because it’s a Christmas prezzie for the hubby. No way to hide it in an apt, so I’m hoping to catch it and at least cover it in wrapping so he won’t have a hint of the specifics. 😉

Anyway. Try for your reply! 🙂

Hi Rhema and welcome to the Community. From past experiences I have noticed that UPS normally does not work on the weekends and even though the shipment leaves HSN’s warehouse it could be a day or two before you see anything. Don’t fret. Just check the UPS number that was in your e-mail or go directly to your orders at HSN to check on the progress. You may also wish to sign up for UPS My Choice. It is free at their website and will give you additional info as to delivery and approximate time through e-mail on most packages (especially HSN). They also will tell you that the package may be given to the United States Post Office and to expect the delivery a day later. 

Is ups sure post quicker than ups ground? I have 2 items shipped via sure post. These 2 items were purchased after the T.V.

They both say initiated -> picked up – > in transit.

The T.V. was ordered Saturday and still (since Sunday at 4:30 am) only says : initiated. It doesn’t indicate that it has been picked up.

UPS Surepost works the same as UPS but usually takes a day or two longer because the package is given to the United States Post Office for delivery. If you sign up for My Choice with UPS, they give you an idea as to when your package will be delivered. They also tell you if it will arrive through the Post Office. When it goes to the post office it means that your package is small enough to fit into your mailbox. However there are times when there are multiple things in either the box or the envelope from HSN and may be left at the door. My Choice does not cost anything and I have found it to be very helpful. Another reason why your package may seem to be delayed is that it takes time to go from one town to another or weather may be playing a larger part. Depending upon which area is the starting point and where you live can be the reason. Remember there has been severe weather and fires that may infringe upon moving your TV from point A to point B. You also can contact UPS directly. The 800 number is listed at their website or you can chat with one of their representatives. You need to copy the number of your package so they can give you the correct info. 

Well that’s my point Oodie the sure post items, purchased after the ups ground item, both say initiated, picked up and in transit. And one is coming from New York.

The ups ground one is supposedly coming from PA and has said only initiated for four days without giving any indication that it was picked up. Yet that same package has delivery date for Monday.

I’m gonna call and check today.

I have a feeling that your package will be delivered Monday. However, My Choice will give you better feedback through your e-mail as well as an approximate time. Good luck on your phone call. I have always found their customer reps to be quite helpful. Good luck……