Shipping &’ delivery

Standard delivery is 3-7 business days. Most orders ship out within 48 hours, however, if yours doesn’t do be alarmed as you can still expect it to arrive by the promised date. Once your order ships you will receive a tracking number. This way you can watch the progress and know exactly what day it will arrive. I hope this helps! 

I think it depends on what product it is. I get a email from UPS letting me know when a pkg. is arriving, but, then it switches over to Surepost? There is no way to track Surepost! Very disappointed with Surepost. But, did order a Wolfgang Puck Rice Steamer a few days ago and have received it today. To me, it is like a guessing game when a pkg. will be delivered.

HSN_Erica,
I appreciate your feedback. It still depends if it says being shipped UPS or USPS. The WP item I received was from the post office. Yes, USPS has a tracking # but when I try to use the tracking # from UPS for a Surepost item on UPS’s website, it does not work. That is what is aggravating. I did talk with our UPS Delivery Driver and says that he can not give me any information once it’s transferred to USPS or Surepost. ????????????

Thanks Kim,
I think you misunderstood when I said that I receive emails from UPS not USPS. These tracking -#’s from UPS will not work on the USPS site once it goes to Surepost/USPS.

use the ups tracking number on the ups website.  under additional is the usps tracking number, which can be used on the usps site.

Thank You, TheMemphisvette,
For your info. Will try next time and again, Thank You, HSN CS Community for all their help too!!!??????????