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HSN Community / Forums / Electronics / Infinity quad-core tablet

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Infinity quad-core tablet

  • Engr725
  • 06.26.14 11:25 PM

I would like to leave feedback for the Infinity quad core tablet I purchased. I ordered it before I saw any reviews. Too bad, because the item was a piece of junk. Interestingly enough the first 20 or so people who received it gave it a one star rating. Before you know it, the product is removed out of the website. This is my very first purchase at HSN. I’m not impressed. Is it customary to remove items from the website with bad ratings? And that too products you claim to have been special picks? I’m sending back the tablet and would have loved to let the world know not to go anywhere near this product.

sort replies - newest | oldest
    • JASS58
    • 09.12.14 6:50 AM

    I ordered this tablet because of the office app and it has been nothing but a headach. I had the same problem as the others with it always going into reboot mode. I called customer service who said no one else had reported a problem with it. They sent me a return slip but by the time I got it 4 weeks later it was to late to return it. I called tech supportr and was told the same thing about the case only after I told them about the buttons being caught under the case. They also told me some other things to do to fix my issues. That lasted about  two weeks and now it is contantly showing a warnig that data collection has stopped. You have to clear this message before you can move on with whatever you were doing. It is so annoying to be working or reading and that message pops up about every 12 seconds. This was a wast of money and now I”m back looking for a tablet to replace this one.I also forgot that I put a 32GB SD card into this tablet and it still shows as not being connected and I am out of room on the tablet, which can lead to the data collection thing, but when I try to move some of the apps to the SD card they stop working.Over all this is one of my worst purches from HSN ever.

    • TerryNY
    • 08.14.14 6:34 PM

    I’m surprised by the review  from Eng725. I almost ordered this tablet. Maybe I don’t want a tablet or the headache of its simplicity.

    • Linny535
    • 08.07.14 1:06 PM

    :catsad:

     

       The cost is /was way more than it is worth….

    it has so many unlikeable features and not enough good ones.

    The volume is so low even at highest level and it has a mind of it’s own and shuts off,gets hot, and 

      IF  a good brand name tablet of this size goes on super afordable payments I will get a name brand I can trust.

    This thing runs out of juice/power very quickly and says videos are not playable .What’s up with that?

    • ecg1
    • 07.08.14 8:30 PM

    I have made this my rule…"know the brand, research the brand, and always read the reviews". If I do not have time to do this, I do not purchase because I find returns a big headache and I do not like disappointment.

    • coconuty
    • 07.08.14 8:22 PM

    Hi, I had an issue awhile back with an electronic item…they sent me the wrong one twice, and I cancelled the order/returned both items…..the description was very clear next to the item # on the site….the first Hsn supervisor agreed, but the vendor did not…..and when the second Hsn supervisor tried the *I can’t check the item # description excuse because it sold out* I said just google the item # and lo and behold there it was….this was not a pleasant experience….and it took me over a month to get my money back. I don’t now how long sold out items stay on the internet before they are removed, but I think it’s a good thing to know about for verifying descriptions and checking reviews. Also since Hsn and the vendor did not agree (don’t get me started…communication issue…aarrgghh!!!) I check the box saying I just didn’t want it….reduces stress!!!

    • Cowboy_Mafia
    • 07.08.14 6:53 PM

    I have had mixed results with the Infinity Tablet. When I first got it, I had trouble getting it to power up to the home screen. It would go to a "Reboot" screen. It didn’t do this all of the time. So I contacted Infinity Tablet support (Mach Speed Technologies) and I received a fairly quick response asking that I call in. In the mean time, I figured out exactly what was causing the "Reboot" screen issue. The case that HSN supplied for this unit was so tight that the volume key was being pressed while I was pressing the power button, I would get the "Reboot" screen. This never happened when I took it out of the case. When I called MST, the tech said he asked everyone he knew on a solution, I told him I found the solution. I informed him that I’ll either slit a hole for the volume button or take it out of the case while I was using it.

     

    Also, I had installed about 6 apps and then I got a "Insufficient Storage Available" error. This 6 apps amounted to about 200MB. The technician was able to talk me thru a few steps and it appears that it worked. However, I loaded about 4 more apps and it appears to be having the same issue. I called today and the girl had me move some of the apps around and said that there would be an update coming. She said I would be to get them from the InfinityTablets.com website. She advised that I keep checking back from time to time.  

     

    I was a little miffed that I wasn’t able to post a review, so this is the closest I’ll get to posting one.

     

    On the positive side, I really like how fast it is since it is a quad core. The information about the specs of the tablet were kept real simple. I’m assuming that was on purpose for those who really know nothing or very little about tablets. I guess I’ll go buy a SD card, probably a 16GB one and hopefully the update, if I ever see one, will solve the storage problem.

    • MrDee13
    • 07.05.14 3:49 PM

    Recently got this OK but can hardly hear anything even with volume all the way up.anyone knows how to solve this?

    • Anonymous
    • 07.03.14 4:46 PM

    That’s unfortunate that you’re not happy with the tablet.  I wanted to leave a POSITIVE review, because I’ve had the opposite experience.  This is a fast, easy-to-use little tablet for a great price; it’s worth buying for the Office app alone.  I have a laptop and a smart phone, but this is nicer for watching Netflix.  My laptop is only duel-core, the tablet is much faster (and 1/3 of the price; also, Office is expensive for the laptop).  It’s much easier to travel with this tablet vs. my laptop.  And so many other free apps & a case/stand included!  Did I mention I also have a Kindle (yes, I like electronics). :smileywink:

    I don’t know what more you could expect for $99 – maybe people would be happier paying $600 for the almighty iPad?

    As far as it being removed from the site, this was a one time only "Host Pick" and it was mentioned on-air that this offer would not be repeated.  Hopefully there are many other happy purchasers like me out there!

    • Anonymous
    • 06.27.14 12:11 AM

    I am disappointed to hear the tablet did not live up to your expectations. Let me begin by explaining that anytime an item is sold out it is removed from our website until the stock returns. You are still able to leave a review for the item; it will appear when the item returns. 

     

    Please be on the lookout for Private Message regarding your order shortly. 

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