HSN reps treat me like a child. BUT wait, I was RIGHT all along. VIZIO 4K TV *UPDATE* Truck enroute
Ordered 60" Vizio 4k Tv. 7/15/15 via 2 person motor frieght shipment in original invoice
"shipped" 7/21/15 and charges card
Tracking info "Billing info received" UPS Ground (aka NOT motor frieght)
I contact 7/25 wondering why no scans or tracking updates, CS swears and promises the item has shipped.
7/27/15 no tv tracking info still the same "billing info received"
contact CS they swear item has shipped from thier 3rd party that they wont reveal.
contact UPS- UPS confirms no item ever reached them and tells me who the secret 3rd party is. TIGERDIRECT.com aka systemax.com
after I use my detective skills to find all the "secret" info that HSN CS wouldn’t give me—
HSN CS apologized and offers a replacement or refund and a $50 spendable kash
I reply that I just want my new tv. please just overnight to me. the claim thats not possible and that now my replacement order will take 12 days.
so now what? another several weeks for nothing?
CS didn’t believe me that it never shipped so I had to wait for the "estimated delivery date" before they would do anything even though UPS told me they never received the item
This is the worst experience. I feel like the adult being treated like a little kid in those insurance commercials
Update 7/28/15 Shipping company calls to schedule truck delivery for Thursday 7/30
I am so happy its actually coming and not via ups! 🙂 thursday I will update and hopefully confirm my new TV arrived
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Welcome to the community .
The US Senste has even questioned Dr Oz’s claims
For years, the TV doctor has come under criticism from the medical and legal community for promoting what many in the health profession say are sham get-thin-quick diet pills and other products.A few years ago, Congress stepped in. A Senate panel on health and science invited him to testify on the danger of over-the-counter diet pills and other products. He agreed. He then spent an uncomfortable, sometimes tension-filled morning getting berated by U.S. senators for the things he says and the products he exuberantly promotes on his shows.Dr Oz has long been outed for his misleading and blatantly stating things as facts just to sell himself and whatever he is promoting ,I thought everyone knew he is no longer view as a reliable source . His credtability has long been tarnished. -
I have to respectfully disagree with the OP. I think Dr, Oz is a disgrace whether he has a medical degree or not. He promotes products that have no research behind them all to make a buck. He is sensational TV at its worst.
Andrew is not a MD but has amazing credentials in the scientific world. He doesn’t even take phone calls because he doesn’t want people making unproven, scientific claims about his products. Ever hear Dr Oz go on about garcinia cambogia and other miracle products? It’s all a bunch of baloney.
The problem is that people actually believe Dr Oz’s malarkey and run out and buy the stuff he endorses. No wonder a man with Andrew’s integrity gets crazy. I have to say I have a bone to pick with Andrew about his ever increasing prices and how he is quickly pricing himself out of the senior market, But, he can say whatever he wants about Dr Oz. He gives supplements a bad name.
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I totally agree. I can’t believe HSN would condone that kind of behavior, very unprofessional.
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Update 7/31/15
TV arrived Box ripped apart and damaged. Shipper helps me verify the TV is ok inside. IT isnt cracked and picture comes on fine- so I accept the package!
LUV my new 4k TV. I dont have any native 4K but It makes ALL TV better. Sounds crazy but it really makes 1080 better. it "upscales". I have a non 4k vizio M series from last year and this tv really does upgrade the signal. very clear. I rate it a 9/10. the only tvs that are better are OLED and they are still very very expensive. maybe in a year or so OLED will be more affordable 🙂 and trust me when I say this VIzio M60 4k does not dissappoint
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JoeyG77 I pitched a 42 inch HD TV from another shopping channel five years ago. When it arrived it didn’t work. I called their customer service and also got the run around. The set they sold me was sold out and no more were coming in. It was shipped by UPS. The next step wasd to call the manufacturer. They told me this model was discontinued. Apparently I purchased an end of run the was bought up cheasp. That’s why it was such a good deal ( not ). But wait. The manufacturer wanted to please me as a customer and sent me a newer version free upgrade. They took care of me, not the shopping channel that sold it to me…..Ronnie
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JoeyG77, I’m very sorry for the frustration and that it’s not possible to expedite your order. I checked and see that we are taking extra steps to get your TV to you as soon as possible in response to your contact with us.
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I am a huge fan of Andrew’s. I have many of his vitamins and they all are beneficial. If I had my way, I would order even more but I already take 5 different ones. I an afraid to take to many. His reviews are excellent, his background is not only law but Chemistry as well. He has been doing this for over 20 years, I am sure he knows his stuff. Plus, I enjoy watching as he is easy on the eyes!
As far as Dr. Oz, I do think he has good shows and very interesting, but I don’t find him credible all the time. To tout a different diet product every week is a little to much. Every diet product I have tried that he has reccommended did nothing for me. I only lose by eating low carb.
I do agree as I don’t think Andrew should be bashing as he doesn’t need to.
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He just did the Ultimate Omega 3 product (which I take 2 per day)…uhhhh…ok….and then mentioned his *new* Krill product…and then ran down krill…and Dr. Oz….and left me TOTALLY confused as to what the heck he was talking about!?!?!
Anyone else get that feeling?
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Maybe Andrew Lessman will let his wife talk about the tea next time…when I saw her standing there today, I was looking forward to hearing what see had to say. For some reason, she did not get to share her thoughts without being interrupted. :smileywink:
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Arrogance ? Seriously ? Dr. Oz made a fool of himself during a Congressional hearing. Did you see that ? Probably not. Don’t read the news report or transcript, watch it for yourself. Please don’t buy Andrews products. Buy the low quality, ineffective Natures Made brand at Wal-Mart and see how that works for ya.
I have been using Andrews products for some time now. For me personally, the products benefit me. He is EXTREMELY KNOWLEDGEABLE, and doesn’t try to sell his product. He educates those who wish to be educated about the science and studies behind the product which gives us the information to make quality decisions about what we choose to take.
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I think both genetlemen have something to offer. However, when it comes to your health: ask questions, be skeptical, and think for yourself.
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Strange how differently we all see people. Andrew has always come across to me as down to earth, not "arrogant". And as far as him "slamming" Dr Oz, I see it as he’s just trying to look out for us so we don’t get taken in by bogus products, etc.
Andrew reads "fan mail" on air?? I missed this some how.
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It would be great if Andrew Lessman removes Dr. Oz from the HSN conversations and his various blogs. HSN has the power to stop the Dr. Oz bashing while on HSN TV…I am not sure why it is important for him to bring Dr. Oz into the conversations. I hope that Andrew Lessman is not experiencing Dr. Oz Envy. Dr. Oz received Ms. O’s anointing, and has come a long ways since then. Is Andrew Lessman unhappy because Ms. O has not recognized him? Many seek her acceptance.
It is not normal for men to bad mouth other men in such a public way…I find this strange.
Andrew Lessman, please stand on your own…bringing Dr. Oz into the conversations in the way that you do is not a good thing. It only turns people off. Remember, there are no perfect people.
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I’m actually glad this was brought up (kind of again).
I just started getting his products this Spring and feel that they are of good quality BUT all this Oz bashing on HSN AND his Words on Wellness blog, got very old very fast. I said last weekend, it’s started to sound whiney.
Give it a rest AL and just stand on the quality, honesty and science of your products.
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I totally agree that for me Andrew’s arrogance has always been a problem. But he could care less, obviously, as this has been stated on various blogs before. I still use his products because some are very good.
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09.17.16 8:08 PM
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