HP Wide Format Printer

grannyp2p
10.14.15 5:37 AM

Would someone please tell me how to get my projects to print on the 13X19 paper? None of the programs offer that as a choice and there are NO instructions with the printer. I have tried changing the paper size in the software but it just keeps reverting back to letter size because there is no default choice for the larger size. I am totally frustrated after spending 3 hours creating the project and now I can not print it.

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- wispy
- 10.14.15 4:09 PM
Good Morning Grannyp2p –

leicarose or 2lip here………..:-)

There are multiple places to select the paper sizes in the printer software. Also, when you go the print – check ‘properties’ tabs – there may be more than one.

Make sure the paper size is selected *correctly* and matches. (it can be done other ways, but this is quicker and less hassle).

The manual for the printer is online. Also if you google the model # and type in "how to print 13×19" you will also get lots of helpful links.

Sorry I did not see this last night to help you then. Let me know if you have it working. The HP is great, but has a few ‘glitches’ (like "Out Of Paper’ when you aren’t!!!)

leicarose