Home Direct not responding!

Did you ever get it????

We are having the same experience. Order was placed on 6/28/14. Delivery set for approx. 7/14/14.

When it did not arrive yesterday, I called the local delivery company and was informed that they had not received it from HomeDirect, that I could call them but more than likely I would be placed on hold for hours and if I talked to someone there they would just lie to me. This is 7/15/14…still no tv. When I called Home Direct automated line says "Your order is ready for delivery"…LOL! Sure it is…but it is still in Dallas, not Mobile, AL. This is my first major purchase from HSN and with this kind of service, it will probably be my last. Oh yeah, the purchase was charged to the HSN credit card on 7/1/14…yet all this time later..hmmm.. I think that’s the 14 days that is promised…we still have no tv. As I am typing this I am on hold for an agent of HomeDirect for 33 minutes and I am now hanging up. This is ridiculous! Maybe HSN would like to throw in some 3D glasses for our time, trouble and aggravation. But, if you do, please don’t ship them with H.D.!! I just read the review of a customer that had a problem with the tv..and must return and deal with H.D. again…and again for redelivery. Sheesh!! What a screw up.

I’m sorry to hear of the trouble you’re having with the delivery of your order, rkkeller. Please be on the look out for a Private Message from me.