Electronics ‘experts’

When I have HSN on the TV – I bring up Amazon, eBay and QVC and compare prices and type "blah review" before buying any thing from HSN anymore.  I have found it is easier to do my OWN homework because I do NOT trust anything (like I used to) coming out of their mouths anymore.  So whatever they state – I copy the Title of the product from the HSN website and then do my own research BEFORE buying – at least 70% of the time I can find a BETTER price somewhere else – significant difference.  I rushed the other day and bought the Renu Battery Charger (as I have one but a divorce is splitting things) – received the unit THEN compared and found the IDENTICAL product on ebay with free shipping for 25% of what HSN charged me – my fault – I didn’t do my homework FIRST!  Most items are on eBay within a month of them showing – as the pallets of overflow and customer returns are SOLD and that is where people sell them – so if you want a great price – just wait a few weeks and shop on eBay – and get the item for a fraction of the price!

I AGREE – and unless you have it on tape and can prove LEGALLY to them that they stated "false facts" – they have a legal disclosure that they only are responsible for what is in writing!  SO- unless you want to tape the show every day while you are shopping to catch those "false facts" you are out of luck as they have protected themselves.

I am on David’s Cookies Auto Ship for years now and it was supposed to be a VARIETY that I received every month depending on the month – I have eaten Candy Cane enrobed brownies in Sept, Oct, Nov, Dec, Jan, Feb and March of 2013/2014 and then again – first I thought they were using up OLD ones – but WOW!  Last month I received something OTHER than the Original DRY Crumb Cake – it had apples & cinnamon in it and it was MOIST (First time EVER that David Cookies has shipped me something "different" as was promised) – but they want me to cancel because they just recently had their first TS in 4 yrs (I have the 4 yo one and for the price I’m paying – they WANT to get rid of me).  But, I have no proof of the David’s lady telling the customers that we would receive a VARIETY depending on what they were creating that month – so I will still enjoy the SAME THING month after MONTH – because for the price it is costing them money to ship it to me!  Touche’

Same game on buying the recent HP Laptop where it is written Elite Customer IT Support – I thought they meant I would be an ELITE Customer and receive Customer Svc (as they stated we would receive our own support phone line number) – well it turns out that HP & HSN hired a 3rd party called "Elite IT Services" and farmed out the HP HSN customers to a 3rd party company – so it is NOT "elite" in quality but THAT is the name of the IT company and when I did a Google review on the company – it clearly states that they are the CHEAPEST (least expensive) 3rd party IT Company available for retail providers to use – GREAT – we get ROCK bottom bargain IT assistance  The laptop and it’s "elite" service is heading back – that was VERY DECEPTIVE and should have been clarified.  When you have an HP representative on TV all day and THEY state about the dedicated phone line and "elite" service – common sense in the consumer prevailed – we felt as if we would be treated like royalty-NOT- HP & HSN hired the lowest rate IT Consumer Electronic Customer Service company – that’s just WRONG!

They provide incorrect information all the time.  I even wrote HSN about it.  Electronics is the worst because they take advantage of many customers that are not tech savvy.  The electronics guy Aaron and the phone woman Melissa are among the worst offenders.  The question is whether they are slips or intentional.  He always says a tablet has 4.1 Jelly Bean, the latest version.  Its not the latest version as Google just announced 4.4 Kit Kat, but before that there was 4.2 and 4.3 and the tablets he’s selling will not get any updates.

When they sell no contract phones, they always say you have unlimited data and compare it to the contract plans people have.  I just saw this today.  What they dont tell you is that the $50 Tmobile plan they offered today only offers 500MB of high speed data (other carrier plans they offer also throttle your data).  So while they wont charge you an overage, they will slow you down after that limit.  Melissa always says you can watch movies and stream muscic, well if you try to do that, you will be over your data limit real fast and be shocked when your phone is nearly at a stand still the rest of the week.  And just because a phone says "Galaxy" in the name, doesnt mean its the most recent phone ‘everyone is talking about ‘and ‘that you heard about’.  Look up the phone they presented today; the reviews are poor.  Its not a high quality phone but then again, that may not be what the customer needs…but I just want people knowing what theyre buying.  They also showed a ‘coverage map’ but they fudged that too as it was a voice coverage map – not a data coverage map.

I could go on and on but the fact that misinformation is presented time and time again is a problem.  All of this is on tape and it probably is against some government regulations for electronic retailers to provide incorrect information.

I  bought the ts figuring the 3,000 would be an emergency  battery backup for lost charge- not give a full charge for my Samsung G3. But the 10,000 should provide the full charge. I agree with you fully- I rarely listed to the hype of a presentation and  instead do my own research. All consumers should! The price is very good for the 10,000 unit alone, QVC sells a ‘like’ unit for $20 more.

I’ll test them out and decide between now and the end of January. 

I’ve heard them say time and time again that Jellybean is the latest android system!!!  :womanmad:  Everyone- google is our best friend!!