return question
I purchased 2 Joy Mangano sets of jewelry trip jewelry storage containers on Sept 11 to give as Christmas gifts. Since they weren’t clothes I didn’t need to worry about them fitting and I.THOUGHT that since they were Joy Mangano products they would be excellent as are all other items of hers that I have purchased through HSN over the years. However when I gave these items as gifts they were a HUGE disappointment….my friends were embarrassed to have to tell me that after taking.the time to load up with jewelry when they went to take one item out…everything.came put of the box and the petitions moved…..I was hoping.that perhaps I could still return them despite the fact that I am aware that the return period has passed. I would even be grateful to just receive credit to spend on HSN.COM
Thank you, Julia
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When did the return policy for holiday gifting start
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AWESOME! That is fantastic …Thank you for making that exception!…..I.Will get them to you as soon as possible! Thank you and HAPPY NEW YEAR!
Julia -
Yikes! I’m so sorry the gifts didn’t work out. I have set an exception on the orders for you to return them to us for a refund. Please keep in mind that because of the age of the orders your refund will be issued to you as a store credit. Please use the original EZ Return Labels that were provided with your packing slip to send them back to us.
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Oh come on now Thor. You know I would spend the whole $25.00 on you to keep that tummy nice and full anyday!!:catlol::catlol:
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Posted in Customer Service
5 Replies
08.24.16 12:24 AM
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