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HSN Community / Forums / Customer Service / Price adjustment

HSN Community QA
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HSN Community QA

Price adjustment

  • MaryMary1969
  • 12.11.15 1:50 PM

Hello.  I ordered item #394-907 on 11/05/2015 for $19.95 and the price has been reduced to $9.95.  Thank you.

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    • HSN_Kyle
    • Moderator
    • 12.11.15 2:08 PM

    , I’m happy to help with your Price Guarantee.  The order from November 5 is outside of our 30-day Price Guarantee timeframe so I’m sadly unable to issue a refund on this order, however I was able to issue a refund for the difference in cost for your order on November 13.  The refund is in the amount of $10 and will post back to your original method of payment within the next 3 business days.  Hope this helps!

    • HSN_Kyle
    • Moderator
    • 08.22.15 3:47 PM

    Great question, !  To be sure our resident expert, , sees this so she can answer it for you, be sure to post it Here.

    • Macie412
    • 03.24.15 3:53 AM

    Can’t wait will be watching all day! Thanks for the heads up Herndon!!

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Posted in Customer Service

4 Replies

08.22.15 3:47 PM

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