Order won’t be here by Christmas

…found it. Wolfgang Puck 3.5-Liter Digital Flash Fryer with Automatic Oil Drain, 459-915.

Doesn’t tempt me, either.  First they try annd sell you an air fryer and say it’s healthier for you than food fried in oil, and now they’re trying to get you to buy an oil fryer.  Delicious, yes!  Healthy? No!  I’ll pass on this one.

I’m sorry for the concern with this delivery date. I show we do expect delivery to you by 12/23/16, so I’m not sure why UPS is showing a delay. I’ll send a note into our warehouse about this so they can look into what is going on. 

I just tracked it and it says expected on 12/27 – I will check again.

ETA: logged into my UPS and shows 12/27

I was told the same thing it would be here before Christmas. Lie. Worst shopping experience with these people.

So now I spent the money I was using for a gift for someone that’s coming in from out of town and they will not receive it in time.

Maybe I have no right to post in this thread..Since I didn’t purchase anything during this last push by HSN..Although I was tempted on a few things..I have been avoiding ordering anything after reading about all the delay issues.

If HSN has been having shipping and cancellation issues dating back well over a month or so..How can they PROMISE..items offered a few days before Christmas WILL be at your door by Christmas ???

I am sorry for all of those people who are depending on that Christmas Eve delivery…If the pkg. ends up going smart post..I’m sure it won’t happen..Here we rarely get a USPS delivery on any Saturday….including regular mail. and have never gotten any smart post pkg. on a Saturday!..

Let alone Christmas Eve..

Please don’t say I’m a “Bah Humbug” person!..I love Christmas and surprises!

Sure hope I’m wrong for all of you who  are waiting..I guess you can always print out a pic of the expected item..just hope it’s not for a child..waiting for a box of something from Santa!

Wishing everyone a Merry Christmas and a Happy and Healthy New Year!

Any word on why it was not shipped in a way to get it to me before Christmas? Even tracking through HSN says 12/27. I was already aggrivated by my so called birthday coupon – I was saving it to order something on my birthday only to wait to long as the coupon expired on 12/15 – we don’t even get the whole month to decide what to use it on?? My birthday isn’t until the 31st.

I would still like to know why my item was shipped UPS ground and not something that would get it from one coast to the other in time for Christmas?

My item was purchased on 12/16, and shipped on 12/19 from California. My package has not moved since 12/20. I am so upset with HSN. This was a present for my son for Christmas. I will NEVER shop HSN again!

Exactly! I’m beyond pissed.

Same here!! I ordered 12-19 with guaranteed delivery by 12-23 & mine sat for 2 days before UPS ever checked it in!! Now delivery date is 12-27 and this was supposed to be a surprise gift from Santa!!! Guess a picture will have to do because obviously someone dropped the ball here!!!

Candace@HSN, thanks for telling me exactly what I have read on UPS website. When I selected my item your website guaranteed to receive by Christmas. The date changed after paying on my confirmation. My real issue is that since 12/20 my item hasn’t moved from California! Now 4 days and no activity. It’s absurd! HSN has lost me as customer. I your won’t care but customer service is crucial. I called on 12/22 to even ask if you could change expedite of course at my expense and was told that HSN doesn’t allow that! Why not? Again, customer service is crucial. I have received subpar customer!

Candace@HSN, thanks for telling me exactly what I have read on UPS website. When I selected my item your website guaranteed to receive by Christmas. The date changed after paying on my confirmation. My real issue is that since 12/20 my item hasn’t moved from California! Now 4 days and no activity. It’s absurd! HSN has lost me as customer. I know your company won’t care, but customer service is crucial. I called on 12/22 to even ask if you could change/expedite; of course at my expense, and was told that HSN doesn’t allow that! Why not? Again, customer service is crucial. I have received subpar customer service!

Stacy, I’m showing m my son a picture as well. I’m so sorry your son will have to miss opening his present Christmas morning merry Christmas to you