NO EMAIL CONFIRMATION & CHARGED TOO MUCH

Boymom16
11.26.16 3:59 PM

I placed an order (my first HSN order) last night around 11:40pm and never received a confirmation email or any emails about my order at all. My total was $52.06 and I checked this morning and $82.03 is what came out of my checking account. Is it normal for HSN to place an authorization hold for more than the amount of the purchase? I cannot find my order anywhere, and I want to make sure it did go through, like I said, this is my first experience.Thanks!

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- Kimberley1313
- 11.26.16 6:56 PM
So glad to see this post. Same thing happened with mine. No email and pre-authorization for the original prices. I do not like this. Makes no sense and now I have to wait until Monday at midnight to make sure the right amount is charged. Not a great first experience.
- HSN_Kyle
- Moderator
- 11.26.16 4:22 PM
, orders would be authorized for the full amount of a purchase prior to any discounts being applied to it. If you can send me a Private Message with the phone number you provided during the order process, I’ll be happy to check on the order for you.
- Anonymous
- 01.07.16 3:31 AM
THE TS Sunday never said the price was lower for the mop .$19.95 is the everyday price as it was 20 yrs ago . THe TS was getting the mop plus Good Housekeeping magazine year subscription or a $8 refund making it 11.95 . Of course the shipping was $4.95 which including adding other Joy products for free s/h .

:smileylol:

If BBB offers the mop for $19.95 + option of one year subscription Good Houskeeping mag or $8 rebate, and 20% off than that would be the better deal .