Multiple charges to bank account. No e-mail confirmation.

Quiles888
11.26.16 3:19 PM

I placed an order on Wednesday November 23rd. I have not received an order confirmation e-mail. I know the address was correctly entered because I received a promotional email in regards to 15% off. Due to this I have no order number and I way to check the status of my order. I checked out as a guest.

In addition to this issue my bank account has been charged 3 time for 3 different amounts. First there was a $24.99 charge which was refunded. Now I have 2 charges that have been processed. One for $32.65 and another for $15.32. I only placed one order so this is obviously an error.

Please help.

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- HSN_Kyle
- Moderator
- 11.26.16 3:39 PM
, according to our records, we have 2 orders in our system for you. 1 of the order is for the Bend A Path Glow-in-the-Dark 13′ Track with 2 Light-Up SUVs and the other is for the Officially Licensed NFL Memory Foam Travel Pillow. I’m sending you a Private Message with your order numbers.
- ShivanSarna
- 07.14.16 2:07 PM
That is why we are here! You could get ahead this year..unless you like the last minute thing! I know people like the rush sometimes! :smileyhappy:
- ShivanSarna
- 07.14.16 2:06 PM
What!?! Make that list!!! :smileyhappy: