IS THIS PRODUCT SOLD BY HSN FOR 2 INDIVIDUAL DVD PLAYERS WITH EASY RETURN HSN PREPAID LABEL?

redman1
01.02.17 6:02 PM

1/2/2017

HI HSN CUSTOMER SERVICE:

RE: Polaroid 2-pack 9″ Portable DVD Players with 2 Movies

488-506

HSN CUSTOMER SERVICE PLEASE REPLY TO 2 THE QUESTIONS I LISTED BELOW, AND THANK YOU!

QUESTION #1)

PLEASE ADVISE IF THIS ITEM IS AS PRESENTED ON THE TELEVISED PRESENTATION WHERE ADAM FREEMAN & LAURIE LELAND BOTH VERBALLY STATE THIS IS A 2 PACK DVD PLAYER ITEM, SO WHEN ORDERED THE HSN MEMBER WILL ACTUALLY REALLY RECEIVE 2 INDIVIDUAL DVD PLAYERS IN THE PACKAGING?

FROM THE HSN REVIEWS ALSO LISTED IT WAS STATED THIS WAS FALSELY ADVERTISED BY HSN, AND EVEN THOUGH THE HSN PRESENTATION AND PRODUCT DETAIL BOTH STATED THIS ELECTRONIC POLAROID ITEM INCLUDES 2 INDIVIDUAL DVD PLAYERS, SO ONLY 1 DVD MOVIE CAN BE USED AND WITH THE INCLUDED ELECTRONIC ATTACHMENT THE DVD MOVIE WILL AUTO PLAY ON BOTH INDIVIDUAL DVD PLAYERS………THE HSN MEMBER SAID IT WAS ONLY 1 DVD PLAYER IN THE PACKAGING AND NOT 2 INDIVIDUAL DVD PLAYERS, SO JUST TO BE SURE I NEED TO KNOW EXACTLY HOW MANY DVD PLAYERS WILL ARRIVE IN THE ONE POLAROID PACKAGING PRODUCT BOX, SINCE THIS WILL BE A GIFT FOR A COUPLE TO VIEW TOGETHER ON BOTH OF THE INDIVIDUAL DVD PLAYERS HSN PRESENTED FOR HSN MEMBER PURCHASE..

QUESTION #2) DOES THIS 2 PACK DVD PLAYER ITEM ALSO COME WITH THE HSN PREPAID UPS AND USPS RETURN LABEL, IN CASE THE ITEM ARRIVES AND IS DEFECTIVE?

sort replies - newest | oldest

- redman1
- 01.02.17 6:59 PM
IS THE RETURN LABEL GOING BACK TO THE MANUFACTURER IF THE ITEM IS DEFECTIVE, A PREPAID RETURN LABEL SO THE HSN MEMBER WILL NOT HAVE TO PAY ANYTHING FOR THE RETURN OF A DEFECTIVE PLAYER, BUT WILL GET HIS FULL HSN REFUND BACK TO ORIGINAL METHOD OF PAYMENT?

THANKS AGAIN!
- redman1
- 01.02.17 6:57 PM
THANKS CANDACE, BUT AGAIN IS IT TWO SEPERATE FULLY OPERATIONAL DVD PLAYERS, OR 1 FULLY OPERATIONAL DVD PLAYER AND 1 SEPRATE DVD SCREEN, AND THE SEPERATE DVD SCREEN IS NOT A REAL FULLY OPTIONAL DVD PLAYER WHICH CAN BE ALSO USED ALONE, OR WITH THE OTHER DVD PLAYER TO WATCH THE SAME DVD MOVIE?
- Community A1408
- 01.02.17 6:50 PM
, #1 – 488-506 is a two pack, 2 9″ Portable DVD Players with 2 Movies. #2 – you never have to pay s&h to return a damaged or defective item. This is shipped and returned directly to the manufacturer and does not come with an Easy Return Label

What You Get

Main and secondary DVD players

AC adapter

Car adapter

AV cable

3.5mm-to-female RCA cable

Remote control with CR2025 battery installed

2 Large straps

2 Small straps

2 Earbud headphones

User manual

Manufacturer’s 1-year limited warranty