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HSN Community / Forums / Customer Service / In Packaging

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In Packaging

  • emt1404
  • 12.10.16 11:47 AM

I have 2 items still in packaging status. Why did you take my money but won’t ship? When do you plan on shipping? If not soon then cancel and issue a refund.

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    • HSN_Kyle
    • Moderator
    • 12.10.16 12:09 PM

    , I’m sorry to hear that your orders haven’t been shipped yet.  We’re working diligently to get them out the door and should have an update for you soon with your tracking information.  We’ll be sure to email you as soon as they’re on the way.  

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