Elite Customer Support

I purchased a notebook computer a couple of years ago thru HSN. One of the selling points was “Lifetime Technical Support on software issues” with the HP Notebook Computer I purchased. 2 years later I have need of this service – but guess what – the card I got with the computer has a telephone number that is not in service and I can’t find “elitecustomersupport.com” on the internet AND I can’t find a number on any of this paperwork that takes me to HSN, the company at the root of all this. If you offer the services of a company it is you that is responsible for their failings with regard to your customers who bought any product from you with a promise of service to be provided by Elite Customer Support. So kindly tell me who to talk to about this – and please supply a working telephone number. Thank You!
 

**** Edited By HSN – Removed Personal Information ****