CS email not working

, I’m very sorry to see you’re having trouble contacting Customer Service. I’m also sorry to see the discs aren’t working. I have requested a return label be emailed to the email address we have on file. You should get it within 2 hours. I have also moved your next FlexPay to 3/1 so you have time to return before anther payment comes out. Please let me know if there is anything else I can assist you with.   

  HI,  I know it’s your job, but I am betting that you and the other mods really get tired of trying to cover up mistakes that are not your fault.  Most of us do understand that is the case,  but it doesn’t make it any easier to accept.  

Bingo ~ I bought 1 item because I had Spendable Ka$h — couldn’t use the discount on that, supposedly.  I won’t be buying anything else, either.  I’d rather be appreciated as a customer, not cheated.  Yep, I said it — CHEATED.  That don’t fly where I come from.  We’re still men and women of our word ~ not cheaters.

I too wondered the legality of this sneaky move.  Except I’m not going to raise my BP or call my lawyer over this waste of stress that HSN is to me now.  I’ll just take my hard-earned dollars to a respectable, honest, trustworthy company that values their customers.  Enter the 21st century, !

I didn’t make one peep on the forums during the shipping fiasco which had my item on hold for 3+ weeks, and this is how you respond…classy.

Boooooo HSN… You WRONG and RAGGEDY!!!:womanindifferent::smileysad:

This is just not right. and I wonder if it’s even legal.   There should also be a banner on all AL item pages informing people of this.  Many of us wait for his visits because there are price breaks and planned on using this coupon.   The coupon is basically worthless if it can’t be used now With the special pricing.   Shame on HSN! 

I am really disappointed that HSN changed the dates to honor the coupon customers received when buying Andrew Lessman  in October.  So buying   had no advantage  over not buying /ALL get the same sale price.

I COMPLETELY understand it not being valid for the TS   but it should be valid on  sale items .

I called and the CS  told me the dates were changed by HSN  and she  could not over ride  their decision .

WRONG is WRONG  …. real bad choice  made in my opinion .    I also have made a choice, not buying.

My coupon 

Other side

What this says to me:  You’re breaking your promise.  You’re not honoring what you offered.

What I say to HSN:  I’m done with you.