Checked the mail and still no Perlier return labels

I was told on 11/22/16 that it would take 5-7 business days to receive a return label for item 516669.

I’m also waiting for a return label for item 516650 for which an exchange was made and I received it.

I have placed calls to Customer Service and haven’t gotten anywhere.

Can someone please help me with these returns?

Thank you.