Bull crap

I understand your frustration bc they screwed me also! I would make sure that you talk to customer service so they can waive your return fees. That’s what I had to do bc I was not about to pay $10+ for a return for their mistake!!

HSN Erica as s manager do u have the authority to offer a $200 credit to march the $599 Westinghouse 55″ ultra 4K TV that u sold me and did not have

With today’s computers u telling me they can’t keep the invitory and out going orders straight within 150 in stock items and not know how many they have? if not they to upgrade there computer system . Then they offered to match the price on the same size TV then back out of that to me that’s just bad customer service

Hello, I’ve had smilar experiences but we need to remember 150 items left with thousands of viewers ordering by phone and online is like there being 5 of an item left. Sorry, I know it”s disappointing and yes, sometimes maddening. Timing is everything…

It not that I’m not getting the one I wanted it the fact I ordered it the order was approved and it said it was on its way then I got a email telling me it sold out and I’m getting what I ordered and approved for

U can provide me with an option that would better for me but u chose not to

I know a multi million dollar company like HSN don’t really care about people like me I will get mad and try to hold u accountable for your mistakes but I know u don’t need my business for u to continue making your millions. It is good customer service to make it right when u make mistakes I’m sure 50 dollars won’t hurt HSN multi million profits u should of not offered to match the $599 price if u didn’t mean it I would like to speak to the CEO of HSN just to see if he or she really wants there company to operate this way

U can match the $599 price but chose not to I just looked on Walmart web site they offer the same vizio TV for $529 I’m done with HSN I’ll b sending back the 2 purchase that I recently made on HSN your customer service needs some work it was your mistake to approve my order then send me a email canceling because u sold out when u had 150 of them when I placed my order

then why did u reply saying u would match

U said u would match, can u offer a 200 dollar credit that would match the $599.00 I would accept item #489-926 that’s why I purchased the 55″ Westinghouse it was a good deal at $599.00

What r u offering the tv I ordered was a 55″ Westinghouse ultra HD 4K with 2 year warranty item 529012 for $599.00 thank u

I’m sorry you were unable to get the TV.  If you would like to purchase a similar TV without FlexPay I would be happy to assist you with matching the price.

? thank you for all of your efforts.  It is appreciated!:womanhappy: