sd card for hp taplet
Can anyone please help me figure out how to add the additional storage with the sd card. It should not be this difficult. I have checked in settings and in each app. there is no place saying to switch storage. Even on a computer it is not this difficult. I should not have to download additional apps or as some people are saying unroot(whatever that means). I would really appreciate any help. All I need it for is the photos. Thank you!!!!
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This tablet has the new Android 4.4.2 KitKat operating system which does not allow most apps to be moved or downloaded to an SD card. (All new tablets now have this system.) I guess there were security issues in the past. If you look in Android forums you will see many complaints about this. You can move pictures, music, documents etc. to the card but not apps unless they have been specifically coded to allow this. When this tablet was first offered I inquired about the amount of internal storage availabe to download apps and was informed that there should be plenty of space for apps. Have you actually encountered any insufficient storage issues?
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with the hp tablet, you only get one free call to HP support for the product. When I called, I was transf to 4 people before I reached the right person with the phone number that HSN provided. HP has certain level of people for tech support and with the HP tablet, you get the bottom of the bucket of a person the help you out. This person would have to put me on hold so many times to get addtl help to answer my questions about the hp tablet. On top of that he was very RUDE! and the tone of his voice was very RUDE!. But you need to have all your questions wrote down so you can get them all answered in your ONE free call, after that they charge for customer service. I am not sure of any other company that charges you after the first call for customer service help. After asking this person the same question about the additional storage, he could not answer that question for me. Then I asked him about installing the Vipre that I had purchased and he stated I needed to call Vipre, After 5 phone calls to Vipre, one person had me go to the play store and download the Vipre, then he state I could put in my product code, but there was not place to add my product code, it charged me twice 9.99 for the installation, and I had purchased the Vipre from HSN for the tablet lifetime service. Then they stated I need to go back to playstore to get credit. Have you ever tried to get a refund f rom the playstore? impossible. So I had to pay 9.99 twice and it still does not work. And to call HP again, it will cost me and you will not get a qualified HP support person that can answer your question. If you want to speak to a supv or a higher up tech, it will cost you. Best of luck to you, hope you had more luck than I did.
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Have you contacted HP support for your product? They should be able to help you either by chatting with them, or calling a toll free number. Is your tablet an Android? I have that issue with an older android phone, so am wondering if it’s the version you’re using.
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There’s no setting that will change all default storage to the SD card. Some, but not all apps have an option to store to the SD card.
I have a Samsung, and the camera has a setting to store to the memory (SD) card. When I open the camera settings, the one for storage isn’t immediately visible, and I have to swipe through the list because it’s down at the bottom. I don’t know if yours is similar, but you might want to take another look there to make sure you didn’t miss something. I also have one app that also lets me choose the card for that app’s storage.
I’m able to move files using the stock file manager (called My Files on Samsung), between the device storage and the SD card storage.
I’d try to help more, but I don’t have the same tablet. HP has an Android tablet forum. Maybe you can get more answers there.
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11.01.14 12:10 PM
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