Where are my points??
I’m playing the games….why are the points from the games not being added to my balance? When I go to the bottom of the main games screen and hit ..find me..it does…..and my points haven’t changed…yet I am watching other people’s points go up! I earned over 2000 points yesterday but when I get on this morning I have about 600 added. What’s up with that? And it’s not like I’m new here as I have over a million points. There are too many other sites to play games on and get points…..you need to get it together and fix this….it has been happening for three days now!! And I am becoming one disgusted patron!!
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amyltb, you are not alone with your problem. Most of us are experiencing the same troubles. The tickets are slow to add to the leaderboard and sometimes don’t get added in at all, although they do seem to be added to the lifetime ticket totals on the Profiles. I just checked about 30 minutes ago because a friend is experiencing erratic number changes in her totals. I have 899,133 lifetime tickets (and, of course, fewer than that to use for rewards because I’ve already entered a gazillion times) but on the All Time Ticket Leader Board it only shows me with 832,058. The discrepancy started about a year ago when the leader boards were ‘messed up’ like they are now. At that time the mess lasted for more than a couple of weeks. By the time they stopped messing with the leader boards, our profile totals and our leader board totals no longer agreed. This was because the tickets earned during ‘the mess’ were not added to the leader board; they were only added to the Profile total. So far, and it’s been a year, they still have not corrected the leader board. I’m afraid that’s what is happening again. When the leader boards are messed up(maybe because they are working on them), you don’t see all of your new scores and tickets on them, but they are being added to the total on your Profile. I don’t know if they are ever going to fix the leader board and make it accurate. The last time they worked on the leader boards, people lost their standings on the all time leaderboard for the individual games too. Sometimes, the all time leaders for the games were deleted daily and replaced with the today’s scores. I keep hoping that the ‘work and improvements’ that they are doing now will make everything correct.
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@amyltb, we’re so sorry to hear about your points not getting added to your account. We’d like to look into this so that we can get it corrected on your account for you. Would you mind Clicking Here to Contact Us so that we can assist?
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Posted in HSN Arcade
3 Replies
03.28.14 1:43 PM
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