Internal Server Error

Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.d4432417.1794395122.7ab5684

https://errors.edgesuite.net/3.d4432417.1794395122.7ab5684

BACK TO HSN.com

HSN Community / Forums / Home / Packaging

HSN Community QA
HSN Community QA
Sign In
×

PROFILE

Profile
Notifications
Update Avatar
Settings
Sign Out
×
Community
HSN Community QA

Packaging

  • scrapcollecter
  • 07.11.16 5:43 PM

Why is my orders from the craft shows on the 6th still say they are in packaging? 

I ordered the Gemini and a set of Crafters Companion dies.

I haven’t received any emails saying the are back ordered or cancelled.  I got an email on the 9th saying they loved what I ordered and while I was waiting for my order to arrive to look at their new arrivals.

sort replies - newest | oldest
    • mixmaster
    • 07.16.16 2:07 PM

    I think HSN is just overwhelmed with all the orders from Craft Day and they are taking longer to process than usual.  One reason is they are packing items in the same box.  My dies I ordered separately and looked like they had a separate tracking number and date were actually in the same box with the Gemini when it came.  Maybe when they offer one shipping price for the whole day they try to combine everything.  I’m not complaining as long as I get it.  I’ve had things from other companies take two weeks.  But as it says on the box, “I’m happy to see you, too.” when it comes.  It’s like waiting for Christmas morning.  Maybe HSN should take the hint and have more craft days.  I’m already looking forward to October’s.  Gotta start saving up some moola.  Good luck everyone, hope you all get your orders soon.

    • scrapcollecter
    • 07.15.16 4:09 PM

    I thought I would look in today and see if anyone else is starting to get their Gemini / craft day orders.

    Mine says its out for delivery today.  Finally—Yay!

    It has sure been weird how they have done their emails and tracking this time around!

    • Pukitas
    • 07.15.16 6:44 AM

    I am happy to report that I received it today and have played with it all day long. I guess as others mentioned, there must have been a glitch because mine went from transit to a warehouse to being delivered today. I’m happy now.

    • donellen1
    • 07.14.16 3:47 PM

    I just got a phone call saying my order is delayed, called my order status has said packaging since the Craft show on the 6th on everything I ordered.  Today it says shipped, but the phone call says I can expect to recieve the Gemini next Thursday, I have never waited this long not sure if that means all my items or just that one, I also ordered two sets of the dies. Hope something comes soon.

    • SHENJ99
    • 07.14.16 11:15 AM

    I got the same email. That was a first,  Interesting………

    • SHENJ99
    • 07.14.16 11:14 AM

    Wow I. Thought it was just me.  I ordered a computer 2 days ago and it  shipped yesterday.  Only 1 of 6 items ordered during Craft Event has shipped and I haven’t received that either.    What’s going on?…….excitement is waining  and usually triggers a “what was I thinking when I ordered that” moment.  And then a return.  Just saying……….

    • robinsnest
    • 07.14.16 5:57 AM

    Mine are at the post office waiting. Alas I didnt order the Gemini.  I did order crafters companion dies  look forward to using them.

    I agree HSN needs to revise its shipping.  I too have ordered very early only to get the dreaded email.

    Happy crafting

    • islandgrrl
    • 07.14.16 1:52 AM

    I ordered the AG Minc on craft day and it is supposed to be delivered tomorrow.  I am irrationally excited about it! Can’t wait to play with it right away. :cattongue:

    • Lookylu
    • 07.14.16 12:45 AM

    I akso ordered something on craft day on the 6th. I received  an email yesterday that itcwas shipped on the 12th.  Order said i should recived 3-7 days.  So wrong.  

    • moreprimeland
    • 07.13.16 10:24 PM

    Glad to see others are getting emails stating their orders have shipped, I opened my email a minute ago and got the great news as well, looking like they did just have a glitch and hopefully those of us who have ‘patiently’ waited will be rewarded with our Gemini’s….and all the other goodies we ordered too. Squeeeee, can’t wait to start playing with my new toys!!!:womanvery-happy:

     

    Wishing everyone good luck in receiving their ‘shipped email notices’ soon too!!!!

    • Merri8
    • 07.13.16 9:12 PM

    Mine all shipped! Must of been overnight shipping, cause I getting one tomorrow and one Friday.  I’m guessing it was secretly on backorder lol

    • Pukitas
    • 07.13.16 6:06 PM

    I hope you finally got it. I also ordered the Gemini at midnight along with a lot of other items and I received a tracking number that states that is in transit to a UPS facility since July 9. Today is July 13 and after contacting UPS I was informed that they haven’t received anything yet and that all that was created was a tracking number. I contacted Customer service and all they told me that they don’t know what has happened but according to their system I should receive it by July 16 and that if I don’t then I can call back so they can cancel the order and refund the money. They don’t understand that I ordered the today special at midnight and feel a bit cheated out on. I hope I do get it by the 16. I’ll keep my fingers crossed.

    • pipman
    • 07.12.16 8:28 PM

    Just say’n…if you really want a product (of any kind from HSN) don’t EVER cancel it when it says packaging or extended delivery. ALWAYS wait until (and I have never had it happen) you get the outright “can’t fill this order” email. Some items just plain old take time…over the years I’ve gotten some almost next day and a few took, weeks. The Gemini is a big HEAVY item and it takes time to process such. Just my experience.

    • scrapcollecter
    • 07.12.16 3:52 PM

    Just wanted to say that I finally got a shipped conformation email last evening.  Actually when you look at it it says that on 7/10 at 7:23 pm they received the billing information. But I didn’t get the shipped email til last night the 11th around 7pm.

     

      Don’t know when I will receive it though–probably not til next week as I live in Utah .  Some things come from Ca and others from Florida-which this probably will and they send it all over the country including clear to Ca from Florida, back to Los Vegas and then to Utah. Makes a whole lot of NO sense to me how things are shipped!

    • mamax2
    • 07.12.16 3:07 PM

    I texted them this morning was told there was a glitch…hmm I ordered more than the machine, too. Everything says packaging grrr We leave on vacation and guess what I was going to take …

1 2 >
POST A REPLY
You must be logged in to Post. Sign In?

Conversation Info

Posted in Home

22 Replies

07.16.16 2:07 PM

0 Participants

Product Mentions

No products have been tagged in this conversation

Back to Top

Modal title

HSN Community / Forums / Home / Packaging

You must be logged in to create new topics.

Edit History

Edit History
blank

Report as Inappropriate

Report as Inappropriate

blank

Messages


FlexPay Enjoy now. Pay over time. 0% interest.
Free Exchanges
        & Easy Returns.
We want you to love what you buy. If you don't, send it back within 30 days. Need the same item in a different size or color? We'll ship your exchange for free.
Get To Know Us
  • About HSN
  • About QVC Group
  • Careers
  • Affiliate Program
  • Show Hosts
  • Submit Your Product
Our Policies
  • Returns & Exchanges
  • Privacy Policy
  • Your Privacy Choices
  • Community Guidelines
  • Conditions of Use
  • IP Closed Captioning
  • Accessibility
  • CA Supply Chains Transparency
  • Electronic Waste Recycling Information
Shop With HSN
  • Brands
  • HSN on Mobile
  • Program Guide
  • Channel Finder
  • Shop By Remote
  • HSN2
  • HSN Outlet
  • HSN Everywhere
  • Site Index
Connect
  • Community
  • Arcade
  • HSNfluencer
  • Share Your Style
  • Blog - The Buzz
Important Info
  • Recall Information
  • Give Us Feedback
  • FCC Applications
  • HSN CALM Act Certification
  • HSN Closed Captioning Quality Standards Certification
  • HSN E/I Programming & Children's Commercial Limits Certification
Contact Us
  • Call to Order 24/7
  • 1-800-284-5757
  • Customer Service — 8AM-1AM ET
  • 1-800-933-2887
  • Live Chat
  • FAQs
Get 15% OFF*
Sign up for HSN emails and get exclusive
offers and updates sent right to your inbox.
*Valid for new subscribers only.
An email will be sent with your offer information.
submit your email address to receive 15% off coupon
Let's Get Social
Facebook Instagram tiktok YouTube Pinterest eksss
HSN Card HSN Card
  • Open an HSN Card and Save $15
  • Learn More
  • Pay Your Credit Card Bill
The HSN Logo A part of QVC Group
  • QVC
  • Ballard Designs
  • Frontgate
  • Garnet Hill
  • Grandin Road

© 1999 - 2022 HSN, Inc. All Rights Reserved. HSN and the HSN logo are registered service marks of HSN Holding LLC.