Brand new laptop not working and unsure what to do?

ccr88
12.01.15 4:51 PM

I recently purchased the HP Pavilion x360 13.3" Touch screen Convertivle Laptop. It will not charge. Should I contact HP? Will they replace it or fix it? It is sold out on HSN so it can not be exchanged. I am not sure what to do? I only had the laptop since 11/11/2015 and really like it and don’t want to have to return it.

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- HSN_Ryan
- Moderator
- 12.01.15 5:19 PM
, welcome to the HSN Community! If you don’t want to return it for a full refund you’ll need to contact HP. You can reach them at 1-800-474-6836.

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12.01.15 5:19 PM

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