New or used?

Alabaugh
07.29.15 12:25 PM

I am new to purchasing from hsn. My first purchase a camer that I’ve been wanting for a while. I was very exited at first but last night I came across comment online saying how people have ordered electronics and they are broke as soon as they receive them. And some more comments saying they believe products are used and not taken care of. I’m a mom and this is the first time in a long time that I’ve tried to spend money on myself (id rather spend on my daughter). Am I going to be disappointed when I get my package? And are these products used/refurbished… Or brand new? I’m confused.

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- Pixie1967
- 07.29.15 6:47 PM
Weclome to HSN. I have been ordering items from here for over a year now. Any product I received is new and not used. I am such a happy, satified customer with their grade of products. I have only sent one item back and that was not because of anything other then I decided I did not want it after arrival. The customer service is outstanding and the hosts ALL are unique in their own way..do not pay attention to the negative people posts.When I am on the fence about any product go to reviews in and out of the website-this is helpful. Have a beautiful day and hope you caputure a lot of memories on the new camera !!
- busymom69
- 07.29.15 12:57 PM
Hi Alabaught, I have been buying on HSN for many years now. All kinds of merchandise, expensiv eletctronics, beauty tools, cosmetic and so on I have never had a used or not new item send to me. I read the comments too. Sometimes I think some people are just miserable and want to spoil other peoples days. If for any reason there would be a problem with the camera you can call the customer service they are so friendly and helpfull. Hope this was able to calm you and help? Have a great day 😉
- HSN_Kyle
- Moderator
- 07.29.15 12:45 PM
, welcome to HSN! You can rest assured that our items are new items and not refurbished or used. If for any reason one of your items arrives in a less than satisfactory condition, please feel free to reach out to us and we’ll be happy to help!
- BARBIEJ13
- 07.29.15 12:39 PM
Welcome to HSN. Things are new. If for some reason there is something wrong consumer service will take care of it. I’ve been shopping for years.